Clinical Specialist - Cardiac Rhythm Management - Lexington, KY
About The Position
Medtronic’s Cardiac Rhythm Management (CRM) portfolio includes therapies for pacing, defibrillation, and remote monitoring. The Clinical Specialist provides technical, educational, operational, and sales support to help the district meet CRM sales and customer service objectives. The role supports the Baltimore territory, requires residence within the assigned area, and involves regular travel to customer accounts. Candidates must be available for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require. Extensive territory travel, including frequent independent driving, is approximately 80% of the role. A valid driver’s license, active auto insurance, and a driving record meeting company standards are required. The position involves supporting CRM devices and therapies in clinical settings and working with physicians, hospital and office staff, sales leadership, and field partners. Employees must meet the physical and environmental demands described in the posting, including lifting, extended periods of standing or walking, and working in clinical environments with potential exposure to infectious disease and radiation while wearing lead protection. The stated U.S. base salary range is $72,000–$90,000, and the position is eligible for a Sales Incentive Plan. Medtronic describes benefits and additional compensation for eligible regular employees, including insurance, retirement plans, paid time off, paid holidays, employee stock purchase, tuition assistance or reimbursement, and well-being resources. The position is below Principal level; the posting states that roles below Principal require unrestricted U.S. work authorization at hire and throughout employment.
Requirements
- High school diploma and at least 6 years of qualifying work experience; or associate degree and at least 4 years; or bachelor’s degree and at least 2 years.
- Qualifying experience must be in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing.
- Reside within the assigned territory and travel regularly to customer accounts.
- Be available for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require.
- Valid driver’s license, active auto insurance, and driving record that meets company standards.
- Meet the physical and environmental demands described for the role, including frequent two-handed lifting up to 40 pounds, sitting, standing, and walking for 8 or more hours per day, and regularly bending, stooping, squatting, and maintaining balance.
- Work in clinical environments with exposure to eye protection requirements, infectious disease, and radiation, and wear 7–9 pounds of lead for extended periods.
- Have the vision capabilities necessary to support patient care and field-based responsibilities.
- For baccalaureate degrees earned outside the United States, hold a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
- Roles below Principal require unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Nice To Haves
- Bachelor’s degree in nursing, life sciences, or biomedical engineering.
- At least 2 years in a cath lab, EP lab, hospital, or clinic with cardiology knowledge.
- Thorough working knowledge of medical terminology and the medical device industry.
- Expertise with Microsoft tools and other applications, such as Salesforce.com.
- Ability to meet vendor credentialing requirements.
- Ability to coordinate and participate in numerous tasks and projects in a fast-paced environment, in an organized manner while meeting deadlines.
Responsibilities
- Provide technical support for CRM devices and therapies, including system checks and interrogations, implant support, troubleshooting, and use of knowledge gained through field training.
- Coordinate operational support, including patient documentation, inventory and equipment resources, programmer software, and daily coverage logistics.
- Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
- Support onboarding and development of new Clinical Specialists and Sales Representatives.
- Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
- Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide feedback to help achieve sales objectives.
- Stay current on CRM products, therapies, solutions, and patient management offerings.
- Travel extensively within the assigned territory to support clinics, hospitals, and business meetings, including frequent independent driving.
- Meet the physical and clinical-environment demands of the role, including lifting, extended sitting, standing and walking, wearing lead, and working with computers and mobile devices.
- Perform other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Global well-being program
- Incentive plans
- 401(k) plan with employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
- Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums
- Sales Incentive Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
