Sr. Client Solutions Executive - Global

SHI International Corp.•US - NJ - Home Office, NJ
•$110,000 - $130,000

About The Position

The Sr. Client Solutions Executive leads strategic services sales initiatives, drives enterprise-level pipeline growth, and cultivates executive relationships to accelerate customer adoption of technology lifecycle and managed services solutions. The role serves as a trusted advisor to customers and sales leadership, identifying opportunities across Integration Center and lifecycle services, Asset Recovery, warranty and support services, Digital Employee Experience (DEX), UCC and Collaboration, deployment, and related Managed Services. The position influences customer technology strategies, mentors Solutions Executives, expands partner engagement, and develops scalable go-to-market programs that drive revenue growth and long-term customer value. It also involves guiding complex enterprise opportunities from prospecting through close and collaborating with internal teams and strategic partners to design and deliver comprehensive customer solutions.

Requirements

  • Bachelor's degree in Business, Marketing, Information Technology, or a related field, or equivalent relevant experience.
  • 5–8 years of experience in enterprise technology sales, business development, technology services, managed services, or a related role.
  • 3–5 years of experience driving enterprise technology services opportunities, including lifecycle, workplace, collaboration, deployment, support, asset management, and/or managed services solutions.
  • Demonstrated experience engaging and influencing C-level executives and senior business leaders.
  • Advanced proficiency with Microsoft Office applications, including Excel, PowerPoint, Outlook, and Teams.
  • Expertise using CRM platforms to manage pipeline, forecasting, opportunity progression, and customer engagement strategies.
  • Strong understanding of enterprise technology lifecycle and services solutions, including Integration Center services, Asset Recovery, warranty and support services, DEX, UCC and Collaboration, deployment, and Managed Services.
  • Ability to connect customer business and technology requirements to solutions that improve operational efficiency, employee experience, technology lifecycle management, and business outcomes.
  • Ability to develop and execute strategic go-to-market plans that drive measurable business outcomes.
  • Expertise in consultative selling methodologies and enterprise account management.
  • Ability to analyze market trends, business performance metrics, and financial data to support decision-making.
  • Experience leading complex, multi-stakeholder sales cycles and enterprise negotiations.
  • Ability to travel up to 30%.

Nice To Haves

  • Previous experience developing go-to-market strategies and leading regional or national growth initiatives.

Responsibilities

  • Lead the development and execution of services growth strategies to drive pipeline creation, revenue attainment, and market expansion across assigned territories.
  • Establish and maintain executive-level relationships, influencing strategic technology, workplace, lifecycle, and managed services decisions.
  • Advise customers on solutions across Integration Center and lifecycle services, Asset Recovery, warranty and support services, Digital Employee Experience (DEX), UCC and Collaboration, deployment, and related Managed Services.
  • Partner with sales leadership on regional and national acquisition, retention, and expansion strategies across the services portfolio.
  • Drive complex enterprise opportunities from prospecting through close, coordinating internal stakeholders, technical resources, service delivery teams, and strategic partners.
  • Develop and execute scalable go-to-market strategies for lifecycle, asset management, employee experience, collaboration, deployment, support, and managed services offerings.
  • Guide customers in developing technology lifecycle and workplace strategies that improve employee experience, operational efficiency, asset utilization, support, and long-term technology value.
  • Mentor and coach Solutions Executives and sales teams to improve services proficiency, sales effectiveness, and pipeline development.
  • Collaborate with solution architects, professional services, managed services, operations, and strategic partners to design and deliver customer solutions.
  • Analyze sales performance, forecast revenue, identify market opportunities, and provide strategic recommendations to leadership.
  • Represent the organization at executive briefings, industry events, partner engagements, and customer-facing presentations.
  • Provide customer feedback, competitive intelligence, and industry insights to influence service development and market positioning.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Professional growth and leadership opportunities
  • Health, wellness, and financial benefits
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