Sr Client Solutions Coordinator

Freeman•Orlando, FL

5d•Hybrid

About The Position

The Sr. Client Solutions Coordinator is an intermediate administrative role supporting business development and client solutions with conference calls, collateral preparation, event coordination, and work tickets. The role helps produce events after they have been booked and develops an understanding of the business and assigned accounts. This position supports the Show Organizer group within the Growth (Sales) team. It is eligible for a hybrid schedule, generally requiring work in-office and/or at a show site 3–4 days per week. The ideal candidate will be located in Orlando, Florida. Travel may be required up to 25%.

Requirements

Associate’s degree preferred; a high school diploma or equivalent with relevant work experience is required.
At least three years of administrative support experience.
Working knowledge of Microsoft Office applications.
Proven customer service skills.
Demonstrated organizational skills.

Nice To Haves

Associate’s degree.
Administrative sales experience or trade show work experience.
Knowledge of Total Show System (TSS), Salesforce.com (SFDC), and Event Process Solutions (EPS).

Responsibilities

Assist with writing and distributing work tickets for the sales team.
Produce and review orders with operational personnel.
Work with the sales team on-site as required during production.
Assist with Value Added and Sponsorship Sale programs.
Coordinate completion of production forms, Exhibitor Kit Requests, Graphics Order forms, and Floorplan Requests.
Track travel expenses and submit travel expense reports as required.
Attend site visits with the event producer or owners when necessary for proper event planning.
Assist with on-site event needs from time to time.
Work closely with the team on collateral preparation, event coordination, and correspondence.
Work with the customer or the customer’s agents as needed.
Perform other duties as assigned.