Sr. Client Executive, Government

Thomson Reuters • Eagan, MN

1d • Remote

About The Position

The Sr. Client Executive, Government is a consultative sales role focused on customer retention and revenue growth across an existing customer base. The role leads complex, high-value renewals and strategic upsell opportunities, builds trust with customers, manages escalations, and brings internal partners together to deliver customer value and achieve renewal and expansion goals. The position is remote within the United States, with a preference for candidates in the Eastern or Central time zones.

The Client Executive works with Account Executives, Sales Specialists, and other internal stakeholders to develop deal strategies, understand customer goals, recommend solutions, and progress opportunities using data and sales technology. The role also contributes to account and territory planning by identifying trends, risks, and growth opportunities.

Thomson Reuters describes its purpose as bringing trusted content and technology together to help professionals and institutions make informed decisions. The company reports having 26,000 employees across more than 70 countries and emphasizes inclusion, flexibility, work-life balance, learning, and social impact.

Requirements

• Bachelor’s degree or equivalent relevant experience.
• At least 2 years of proven experience in sales, account management, customer retention, or renewals, managing existing customer relationships.
• Demonstrated success handling complex deals, negotiations, and renewal conversations in a fast-paced, target-driven environment.
• Strong consultative selling skills, including assessing customer needs, recommending solutions, and driving opportunities to close.
• Excellent relationship-building and communication skills, with the ability to influence internal and external stakeholders.
• Experience managing customer escalations and resolving issues in ways that protect relationships and support long-term business outcomes.
• Comfort using customer relationship management tools, sales technology, and data insights to manage pipeline and sales activity.
• Ability to work independently, apply sound judgment, and manage multiple priorities across a defined book of business or territory.

Nice To Haves

• Experience in a highly matrixed organization and partnering across multiple sales support functions.
• Familiarity with strategic account planning and territory planning.
• Experience supporting customers in government or highly regulated environments.
• Knowledge of a broad product portfolio and the ability to position value across multiple solutions.

Responsibilities

• Manage high-value and complex renewal opportunities through proactive outreach, deal strategy, and close planning.
• Protect existing revenue and identify upsell opportunities within current customer accounts.
• Serve as a primary customer contact and manage standard and complex escalations professionally and urgently.
• Understand customer goals and needs, shape solution plans, and recommend paths that support retention and expansion.
• Collaborate with Account Executives, Sales Specialists, and cross-functional stakeholders to bring appropriate expertise to opportunities.
• Use Salesforce workflows, sales insights, and activity planning to manage pipeline health and progress opportunities through the sales process.
• Contribute to account and territory planning by identifying customer trends, risks, and opportunities that inform retention and growth strategies.

Benefits

• Flexible work arrangements, including work from anywhere for up to 8 weeks per year.
• Flexible vacation and paid time off, paid holidays, and two company-wide Mental Health Days off.
• Access to the Headspace app and Employee Assistance Program.
• Retirement savings plan with company match.
• Tuition reimbursement.
• Employee incentive programs.
• Health, dental, vision, disability, and life insurance.
• Parental leave and sabbatical leave.
• Two paid volunteer days off annually and opportunities for pro-bono consulting and ESG initiatives.
• Flexible Spending and Health Savings Accounts.
• Fitness reimbursement.
• Optional hospital, accident and sickness insurance, and optional life and AD&D insurance, paid entirely by the employee.
• Group Legal Identity Theft Protection benefit, paid entirely by the employee.
• Access to a 529 Plan and commuter benefits.
• Adoption and surrogacy assistance.
• Employee Stock Purchase Plan.
• Resources for mental, physical, and financial wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior