Sr Account Executive, Government

T-Mobile•Frisco, TX

3d•$92,940 - $167,580

About The Position

The Sr Account Executive supports the growth and retention of local government accounts through direct sales and account management. The role generates new sales opportunities, renews contracts, and improves customer satisfaction in the government sector. It uses industry experience to grow revenue and retain customers, with success measured by sales targets, renewal rates, and customer satisfaction metrics. The work impacts organizational revenue and strengthens relationships with government customers, emphasizing practical delivery and measurable impact. The position requires travel and includes ongoing product and sales training. The employee must be at least 18 years old and legally authorized to work in the United States. The position is not DOT-regulated and is not safety-sensitive.

Requirements

High school diploma or GED.
Required account management skills to manage customer accounts and support satisfaction and retention.
Required sales skills and a track record of delivering tailored solutions that meet client needs, support satisfaction, and foster long-term relationships.
Required attention to detail and accuracy.
Strong verbal and written communication skills for customer interactions, presentations, and team collaboration.
Ability to create and deliver compelling customer presentations using visual aids and clear messaging.
Ability to analyze and resolve complex issues by interpreting data, identifying trends, and informing decisions.
Ability to build and maintain relationships with clients and stakeholders.
Negotiation skills to reach favorable terms and agreements.
Proficiency with CRM systems such as Salesforce and Microsoft Office, especially Excel, for data analysis and reporting.
Ability to prospect and sell to larger organizations to drive sales and meet quota expectations.
At least 18 years of age.
Legally authorized to work in the United States.
Travel is required.

Nice To Haves

5+ years selling to state and local government accounts.
5+ years of extensive customer service experience.
5+ years of business markets sales experience.
5+ years of wireless industry sales experience.
5+ years of telesales or technical sales experience.

Responsibilities

Generate new sales opportunities by contacting leads to meet or exceed monthly sales and renewal targets.
Establish and maintain customer relationships to drive sales growth and increase the customer base.
Analyze accounts to identify upsell and renewal opportunities, and promptly resolve customer issues.
Complete continuous training to maintain product knowledge and improve sales effectiveness.
Demonstrate professionalism and cooperative behavior in interactions with customers and internal teams.
Meet monthly call activity goals to support sales pipeline development and customer engagement.
Perform other duties and projects as assigned by business management.

Benefits

Competitive base salary and compensation package with target incentives.
Annual stock grant and employee stock purchase plan.
401(k) and access to free, year-round money coaches.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave, family building benefits, back-up care, enhanced family support, and childcare subsidy.
Tuition assistance and college coaching.
Short- and long-term disability coverage, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.
Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles.