Sr Account Executive, Government
About The Position
This role supports the growth and retention of local government accounts through direct sales activities and account management. The position involves generating new sales opportunities, renewing contracts, and increasing customer satisfaction within the government sector. It requires leveraging industry experience to drive revenue growth and maintain customer retention. Success is measured by sales targets, renewal rates, and customer satisfaction metrics. The work affects organizational revenue and strengthens relationships with government customers, with an emphasis on practical delivery and measurable impact. Travel is required.
Requirements
- High school diploma or GED.
- Account management skills to ensure customer satisfaction and retention.
- A proven sales track record delivering tailored solutions, achieving customer satisfaction, and fostering long-term relationships.
- Attention to detail and accuracy.
- Strong verbal and written communication skills.
- Ability to create and deliver presentations to potential and existing customers.
- Problem-solving and analytical skills, including interpreting data to identify trends and inform decisions.
- Ability to build and maintain relationships with clients and stakeholders.
- Negotiation skills.
- Proficiency with CRM systems such as Salesforce and Microsoft Office, especially Excel.
- Ability to prospect and sell to larger organizations.
- At least 18 years of age.
- Legally authorized to work in the United States.
- Willingness to travel.
Nice To Haves
- 5+ years selling to state and local government accounts.
- 5+ years of extensive customer service experience.
- 5+ years of business markets sales experience.
- 5+ years of wireless industry sales experience.
- 5+ years of telesales or technical sales experience.
Responsibilities
- Generate new sales opportunities by contacting leads to meet or exceed monthly sales and renewal targets.
- Establish and maintain customer relationships to drive sales growth and increase the customer base.
- Analyze accounts to identify upsell and renewal opportunities and resolve customer issues promptly.
- Complete continuous training to maintain product knowledge and improve sales effectiveness.
- Demonstrate professionalism and cooperative behavior in interactions with customers and internal teams.
- Sustain monthly call activity goals to support sales pipeline development and customer engagement.
- Perform other duties or projects as assigned by business management.
Benefits
- Competitive base salary and compensation package with target incentives.
- Annual stock grant and employee stock purchase plan.
- 401(k) and access to free, year-round money coaches.
- Medical, dental, and vision insurance.
- Flexible spending account.
- Paid time off and up to 12 paid holidays.
- Paid parental and family leave.
- Family-building benefits, back-up care, enhanced family support, and childcare subsidy.
- Tuition assistance and college coaching.
- Short- and long-term disability coverage, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
- Mobile service and home internet discounts for eligible employees.
- Pet insurance for eligible employees.
- Commuter and transit programs for eligible employees.
- Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
