Client Executive, Government

TechInsights • , DC

7d • $156,655 - $165,870

About The Position

TechInsights is seeking a Client Executive to serve as a trusted partner to US Government customers that rely on the company’s independent, in-depth semiconductor industry intelligence. The role is the primary point of contact for government customers, ensuring they receive value from their TechInsights partnership by coordinating meetings, briefings, training, inquiries, and contract deliverables. The Client Executive also represents government customer needs internally and works across customer success, product marketing, sales enablement, sales, product, analysts, and external experts to deliver a consistent customer experience.

The ideal candidate is located in Washington, DC, or within commuting distance. Remote candidates may be considered but must travel frequently to Washington, DC for client and business meetings. US citizenship is required because of government contract requirements. The recruitment process requires submission of current citizenship and/or permanent residency information for compliance with US Export Control Laws and Regulations. The expected salary range is $156,655–$165,870 USD.

Requirements

• At least 8 years of experience in client management, account management, or customer success, including senior ownership of strategic accounts.
• Experience engaging US Government or public-sector stakeholders, including hosting meetings, managing inquiries, and supporting briefings.
• Track record of managing contract deliverables and service commitments, such as consulting hours, reporting obligations, or service-level terms.
• Strong organizational skills and attention to detail, with the ability to manage multiple customers, requests, and deadlines.
• Excellent written and verbal communication skills, with professionalism and discretion when working with government officials.
• Bachelor’s degree in International Relations, Public Policy, Business, or a related field.
• US citizenship is required due to the nature of government contract requirements.

Nice To Haves

• Experience with B2B subscription, data, or research products.
• Working knowledge of export controls or the semiconductor industry.

Responsibilities

• Serve as the primary point of contact for US Government customers, host meetings, build relationships, and route inquiries to appropriate experts.
• Coordinate customer briefings with analysts and subject matter experts from request through delivery.
• Build and maintain relationships with key stakeholders at each government customer.
• Respond promptly to inquiries and track requests through resolution.
• Lead onboarding for new government customers with the Sales Enablement team.
• Deliver or arrange training to help government users find and apply TechInsights content.
• Monitor platform usage and engagement and conduct targeted outreach when adoption is low.
• Track delivery against customer contracts, including expert consulting-hour commitments.
• Schedule and coordinate expert consulting sessions with analysts and external experts.
• Maintain accurate account records and prepare regular delivery and usage reports.
• Support renewals and expansion by documenting delivered value and identifying new requirements.
• Share government customer requirements and feedback with product and commercial teams.
• Partner with Customer Success, Product Marketing, Sales Enablement, and Sales to deliver a consistent customer experience.

Benefits

• Company-sponsored training and development opportunities.
• Comprehensive benefits package including health, dental, vision, wellness, and RRSP/401K matching.
• Annual fitness reimbursement.
• Flexible vacation policy.
• Trusted device reimbursement program.
• Community involvement opportunities through charitable alliances.
• Wellness resources and support.
• Inclusive environment that prioritizes diversity, equity, and accessibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior