SR Clerk/Receptionist II AMBOY

Richmond University Medical Center•New York, NY

1d•$22 - $24•Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Requirements

Friendly and professional demeanor.
Ability to answer and direct phone calls.
Proficiency in scheduling, confirming, and rescheduling appointments.
Skill in verifying patient insurance information and eligibility.
Experience in collecting co-pays, balances, and processing payments.
Ability to register new patients and obtain required documentation.
Knowledge of patient file management, confidentiality, and HIPAA compliance.
Capability to respond to patient inquiries.
Skill in coordinating communication between patients, physicians, and clinical staff.
Ability to prepare and organize daily appointment schedules.
Experience handling mail, faxes, and correspondence.
Proficiency in processing referrals, authorizations, and insurance forms.
Ability to maintain a clean and organized reception area.
General administrative and clerical skills.

Responsibilities

Greet and check in patients in a friendly and professional manner.
Answer and direct incoming phone calls.
Schedule, confirm, and reschedule patient appointments.
Verify patient insurance information and eligibility.
Collect co-pays, balances, and process payments.
Register new patients and obtain required documentation.
Manage patient files while maintaining confidentiality and HIPAA compliance.
Respond to patient inquiries regarding appointments, services, and office policies.
Coordinate communication between patients, physicians, and clinical staff.
Prepare and organize daily appointment schedules.
Handle incoming and outgoing mail, faxes, and correspondence.
Process referrals, authorizations, and insurance forms as needed.
Maintain a clean, organized, and welcoming reception area.
Assist with general administrative and clerical tasks.