CLERK RECEPTIONIST

Marian Regional Medical Center • Santa Maria, CA

21h • $25 - $31

About The Position

The Clinic Clerk is the welcoming face and organizational hub of the clinic, helping ensure a seamless, positive patient experience and smooth, on-schedule operations. The role manages patient registration and scheduling, patient flow, billing inquiries, financial transactions, and clerical support while maintaining strict confidentiality and remaining attentive to patient needs. It requires strong organization, a customer-centric approach, attention to detail, and the ability to work proactively in a fast-paced environment.

The position involves understanding third-party payors, obtaining authorizations for exams, processing TARs when necessary, entering orders and ensuring they have correlating diagnoses, and notifying technologists about phone-report exams and STAT cases. The clerk also accepts payments and establishes payment arrangements, processes subpoenas and requests from insurers, attorneys, and attorney services, and distributes cardiovascular reports by priority to facilitate patient care.

Requirements

• Completion of a medical terminology class or equivalent work experience.

Nice To Haves

• Previous clerical experience in a medical setting, including telephone and typing skills, or other medical billing experience.

Responsibilities

• Manage patient registration and scheduling and help process patient flow.
• Address billing inquiries and provide clerical support.
• Maintain patient confidentiality and handle financial transactions securely.
• Demonstrate knowledge of third-party payors, including HMO, PPO, EPO, and government programs.
• Obtain required authorizations for exams during scheduling and/or registration and process TARs when necessary.
• Enter the correct order in the order entry module, ensure orders have correlating diagnoses, and notify technologists about phone-report exams and STAT cases.
• Accept payments and establish payment arrangement contracts.
• Process subpoenas and requests from insurance companies, attorneys, and attorney services, ensuring processing fees and patient authorization have been obtained.
• Separate and distribute cardiovascular reports by priority to facilitate patient care.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed