Sr Campus Security Officer

J.B. Hunt • Lowell, AR

1d • Onsite

About The Position

Under general supervision, the Sr Campus Security Officer maintains the safety, security, and wellbeing of employees and visitors at J.B. Hunt corporate locations in Lowell, Arkansas. The role protects corporate assets from theft, assault, fire, and other safety issues while serving as a team lead for junior security personnel. It coordinates shift-level activities, supports compliance with standard operating procedures, guides emergency responses, and handles escalated calls, inquiries, and security-related issues while escalating concerns and updating management as appropriate.

The schedule is Thursday through Saturday and every other Wednesday, from 6:00 a.m. to 6:00 p.m. The role involves responding to complex and high-risk incidents, supporting security protocols across the assigned campus, training and mentoring junior officers, documenting and reviewing incident records, and coordinating with law enforcement and emergency services. The position is not eligible for employment-based sponsorship.

Requirements

• High school diploma or GED and at least 2 years of experience in security, emergency services, military service, loss prevention, customer service, business administration, or a related field; alternatively, an associate degree in a related field and at least 1 year of related experience.
• EMR certification.
• Ability to accurately document incidents, observations, and activities in written reports and logs.
• Ability to maintain a regular, consistent work record.
• Valid driver's license with a clean motor vehicle record in accordance with J.B. Hunt standards.
• Ability to fulfill the physical requirements of the position, including potentially lifting and carrying items weighing up to 25 pounds and climbing up to six flights of stairs during an emergency.
• Willingness to work night shifts and/or weekends.

Nice To Haves

• Associate degree in Law Enforcement, Fire Service, Emergency Management, Crisis Management, or a related field, and at least 2 years of security-related experience and/or training.
• Experience in security, military service, and/or law enforcement.
• Knowledge of federal, state, and local regulations.
• Ability and willingness to drive corporate vehicles during work duties.
• Knowledge of employee safety principles and incident-response procedures.
• Familiarity with security systems, access-control procedures, or surveillance technologies.
• Ability to make independent, time-sensitive decisions.
• Ability to remain professional in difficult or stressful situations.
• Willingness to learn and use current and evolving security technology.
• Ability to remain objective and work independently as well as with a team.
• Ability to meet or exceed customer needs and expectations.
• Experience working in a fast-paced environment and managing competing priorities.
• Ability to process limited amounts of detailed information accurately.
• Proficiency in Microsoft Office, including Excel, PowerPoint, and Word.

Responsibilities

• Support junior Campus Security Officers' adherence to standard operating procedures; audit their logs and reports for proper documentation and resolution, and report performance concerns to management.
• Respond to advanced, complex, and high-risk emergencies, including administering medical attention, mitigating threats, enlisting additional resources, and supporting affected people.
• Guide security measures and assist employees and visitors during incidents; assess risks, ensure security protocols are followed, and provide status updates to the manager.
• Lead junior security personnel on a shift, function, or facility by coordinating daily tasks, prioritizing activities, communicating critical information, and providing staffing-coverage input to the manager.
• Complete required employee-safety and emergency-response training, including annual knowledge-retention checks.
• Address escalated or complex complaints professionally, resolve issues, and maintain a professional departmental, company, and community reputation.
• Contribute to the development and implementation of security protocols, training materials, and security programs.
• Train, mentor, coach, and onboard junior security personnel in accordance with industry standards, SOPs, and company policies.
• Guide J.B. Hunt responses to emergencies and assist federal, state, and local law enforcement agencies and other emergency services providers.
• Perform other duties as assigned.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure, including vacation and sick time
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• May be eligible for annual bonus and incentives based on profitability or volumes, subject to the Company's plans and applicable terms

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED