Sr Campus Security Officer

J.B. Hunt•Lowell, AR

About The Position

Under general supervision, the Sr Campus Security Officer maintains the safety, security, and wellbeing of employees and visitors at corporate (NWA) locations and protects J.B. Hunt corporate assets from theft, assault, fire, and other safety issues. The position serves as a team lead for junior security personnel, coordinates shift-level activities, supports adherence to standard operating procedures, provides guidance during emergency incidents, and responds to escalated calls, inquiries, and security-related issues. The officer escalates concerns and provides updates to management as appropriate. The schedule is Sunday through Tuesday and every other Wednesday, 6:00 PM to 6:00 AM. The role is based in Lowell, Arkansas. It includes responding to complex and high-risk emergencies, including providing medical attention, mitigating threats, and coordinating with emergency services and law enforcement. The officer also audits junior team members’ reports, helps develop security protocols and training, and trains and mentors junior personnel. This position requires a high school diploma or GED and relevant experience, or an associate degree in a related field and relevant experience, along with EMR certification and a valid driver’s license with a clean motor vehicle record under J.B. Hunt standards. The position may require lifting and carrying items weighing up to 25 pounds and climbing up to six flights of stairs during emergencies. It is not eligible for employment-based sponsorship.

Requirements

High school diploma or GED and at least 2 years of experience in security, emergency services, military service, loss prevention, customer service, business administration, or a related field; alternatively, an associate degree in a related field and at least 1 year of related experience.
EMR certification.
Ability to accurately document incidents, observations, and activities in written reports and logs.
Ability to maintain a regular, consistent work record.
Valid driver’s license and clean motor vehicle record in accordance with J.B. Hunt standards.

Nice To Haves

Associate degree in law enforcement, fire service, emergency management, crisis management, or a related field and at least 2 years of security-related experience and/or training.
Experience in security, military service, and/or law enforcement.
Knowledge of federal, state, and local regulations.
Ability and willingness to drive corporate vehicles during work duties.
Knowledge of employee-safety principles and incident-response procedures.
Familiarity with security systems, access-control procedures, or surveillance technologies.
Ability to make independent, time-sensitive decisions.
Ability to remain professional in difficult or stressful situations.
Willingness to learn and use current and evolving security technology.
Ability to fulfill the physical requirements of the position and remain objective.
Ability to work independently and as part of a team.
Ability to meet or exceed customer needs and expectations.
Experience working in a fast-paced environment and managing competing priorities.
Ability to process limited amounts of detailed information accurately.
Proficiency in Microsoft Office, including Excel, PowerPoint, and Word.
Ability to lift and carry items weighing up to 25 pounds and climb up to six flights of stairs to assist employees during an emergency.
Willingness to work night shifts and/or weekends.

Responsibilities

Support junior Campus Security Officers’ adherence to standard operating procedures; audit their logs and reports, verify incidents are documented and resolved, and report performance concerns to management.
Respond to advanced, complex, and high-risk emergencies, including providing CPR, first aid, and care in behavioral situations or for critical patients; mitigate threats, enlist resources, and support impacted people.
Guide security measures and assist employees and visitors during incidents; assess risks, ensure security protocols are followed, and provide status updates to the manager.
Lead junior security personnel on an assigned shift, function, or facility by coordinating daily tasks, prioritizing activities, communicating critical information, and helping the manager assess staffing coverage needs.
Complete required employee-safety and emergency-response training, including annual knowledge-retention checks.
Interact professionally with guests and employees, address escalated or complex complaints, resolve issues, and maintain a professional departmental, company, and community reputation.
Contribute to the development and implementation of security protocols, training materials, and security programs.
Train, mentor, coach, and onboard junior security personnel in accordance with industry standards, SOPs, and company policies.
Guide J.B. Hunt’s response to emergencies and work with and assist federal, state, and local law enforcement agencies and other emergency services providers.
Perform other duties as assigned.

Benefits

Medical benefit
Dental benefit
Vision benefit
401(k) retirement plan
Life insurance
Short-term and long-term disability coverage
Paid time off, including vacation and sick time, commensurate with tenure
Six weeks of paid maternity leave
Two weeks of paid parental leave
Six paid holidays annually
Position may be eligible for annual bonus and incentives based on profitability or volumes, subject to applicable company plan terms