Sr Campus Security Officer

J.B. Hunt Transport Services, Inc. • Lowell, AR

3d • Onsite

About The Position

Under general supervision, the Sr Campus Security Officer maintains the safety, security, and wellbeing of employees and visitors at corporate (NWA) locations and protects company assets from theft, assault, fire, and other safety issues. The position serves as a shift-level team lead for junior security personnel, coordinating operations, supporting compliance with standard operating procedures (SOPs), guiding responses to emergencies, and handling escalated security-related calls, inquiries, and issues. The officer escalates concerns and provides management with updates as appropriate.

The schedule is Thursday through Saturday and every other Wednesday, 6:00 a.m. to 6:00 p.m. The role may involve lifting and carrying items weighing up to 25 pounds and climbing up to six flights of stairs during emergency response. This position is not eligible for employment-based sponsorship.

Compensation may vary based on skills, education, experience, geography, and other qualifications. The position may be eligible for annual bonuses and incentives under applicable company plans.

Full-time benefits, subject to eligibility requirements, include medical, dental, and vision benefits; a 401(k) retirement plan; life insurance; short- and long-term disability coverage; paid time off commensurate with tenure, including vacation and sick time; six weeks of paid maternity leave; two weeks of paid parental leave; and six paid holidays annually.

Requirements

• High school diploma or GED and at least 2 years of experience in security, emergency services, military service, loss prevention, customer service, business administration, or a related field; alternatively, an associate degree in a related field and at least 1 year of related experience. The posting also allows demonstration of the listed skills and abilities through education, certifications, military, or other experience.
• EMR certification.
• Ability to accurately document incidents, observations, and activities in written reports and logs.
• Ability to maintain a regular, consistent work record.
• Valid driver's license and a clean motor vehicle record in accordance with J.B. Hunt standards.
• Ability to fulfill the physical requirements of the position, including potentially lifting and carrying up to 25 pounds and climbing up to six flights of stairs during an emergency.
• Willingness to work night shifts and/or weekends.
• The position is not eligible for employment-based sponsorship.

Nice To Haves

• Associate degree in law enforcement, fire service, emergency management, crisis management, or a related field, and at least 2 years of security-related experience and/or training.
• Experience in security, the military, and/or law enforcement.
• Knowledge of federal, state, and local regulations.
• Ability and willingness to drive corporate vehicles while performing duties.
• Knowledge of employee safety principles and incident response procedures.
• Familiarity with security systems, access control procedures, or surveillance technologies.
• Ability to make independent, time-sensitive decisions.
• Ability to remain professional in difficult or stressful situations.
• Willingness to learn and use current and evolving security technology.
• Ability to remain objective and work both independently and as part of a team.
• Ability to meet or exceed customer needs and expectations.
• Experience working in a fast-paced environment and managing competing priorities.
• Ability to process limited amounts of detailed information accurately.
• Proficiency in Microsoft Office, including Excel, PowerPoint, and Word.

Responsibilities

• Support junior Campus Security Officers' adherence to SOPs; audit their logs and reports for proper incident documentation and resolution, and report performance concerns to management.
• Respond to advanced, complex, and high-risk emergencies, including administering CPR, First Aid, and other medical attention; handling behavioral situations and critical patients; mitigating threats; obtaining additional resources; and supporting affected people.
• Guide security measures and assist employees and visitors across the assigned campus during incidents; check adherence to security protocols, assess additional risks, and provide status updates to the manager.
• Lead junior security personnel assigned to a shift, function, or facility by coordinating daily tasks, prioritizing activities, communicating critical information, and providing the manager with input on staffing coverage needs.
• Complete required employee-safety and emergency-response training, including annual knowledge-retention checks.
• Professionally address escalated or complex complaints from guests and employees, resolve issues, and maintain a professional departmental, company, and community reputation.
• Contribute to developing and implementing security protocols, training materials, and security programs.
• Train, mentor, coach, and onboard junior security personnel in accordance with industry standards, SOPs, and company policies.
• Guide company responses to emergency incidents and work with and assist federal, state, and local law enforcement agencies and other emergency service providers.
• Perform other duties as assigned.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure, including vacation and sick time
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• May be eligible for annual bonus and incentives based on profitability or volumes, subject to applicable company plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED