Sr. Business Analyst - Branch Analytics

KeyBank•Brooklyn, OH
•$80,000 - $150,000•Hybrid

About The Position

The Business Analytics Senior Associate applies advanced tools and technical expertise to deliver actionable insights that drive strategic decisions. The role conducts complex analyses, maps processes, and creates data visualizations to identify trends and recommend solutions to business challenges. It involves collaboration with executive leadership across business units, technology, operations, and finance, with clear communication to stakeholders. Success requires business acumen, critical thinking, industry insight, trend recognition, and the ability to anticipate business needs. The role independently delivers analyses and reports, works with large datasets, analyzes anomalies, and develops presentations, tools, and visualizations. It also reviews junior staff’s work, provides mentorship, coordinates activities within the team, and documents and validates solutions. The position is based at 4910 Tiedeman Road, Brooklyn, Ohio. Key prioritizes in-office presence while providing flexible options when roles can be performed effectively in a mobile environment. This role is eligible for a base salary of $80,000 to $150,000 annually and incentive compensation. The job posting expires November 30, 2026.

Requirements

  • Bachelor’s degree in business, finance, MIS, analytics/data science, engineering, or a related field, or equivalent experience.
  • At least 5 years of relevant financial services experience.
  • Advanced skills with data manipulation and analysis tools such as SQL, Python, R, Cognos, SAS, Tableau, Excel, and Google Cloud.
  • Ability to design and create compelling dashboards and reports that highlight insights and support strategic decisions.
  • Ability to access and interpret data from enterprise data warehouses and supply chains.
  • Clear, persuasive communication tailored to stakeholders, including high-stakes or conflict-driven conversations.
  • Strong relationship-building and collaboration skills, including consulting with mid-level leaders to resolve issues and influence outcomes.
  • Ability to apply banking and financial insight to strategies aligned with business goals and market dynamics.
  • Structured problem-solving skills, including anticipating risks, integrating cross-functional perspectives, identifying trends, and thoroughly vetting solutions.
  • Experience reviewing work, mentoring junior analysts, and contributing to a collaborative team environment.
  • Ability to meet goals, maintain focus on priorities, hold self and others accountable, and escalate challenges when needed.
  • Ability to occasionally operate a motor vehicle and hold a valid driver’s license.
  • Ability to meet the physical demands of general office work, including prolonged sitting, communicating face-to-face or by phone, frequent PC/laptop use, and occasional lifting, pushing, or pulling of bags weighing up to 10 pounds.

Nice To Haves

  • Banking industry experience and a strong understanding of key drivers of financial results.
  • Familiarity with Agile development practices, including iterative development and continuous feedback loops.

Responsibilities

  • Independently deliver moderate to complex analyses and reports.
  • Use large datasets and tools such as Python, Hadoop, R, SQL, SAS, and Google Cloud to solve business problems.
  • Analyze and resolve anomalies discovered through quantitative tools and techniques.
  • Lead conversations with business partners and communicate key points effectively to stakeholders.
  • Develop and deliver presentations, tools, and visualizations that tell the right story and support business partners.
  • Identify and anticipate business needs and determine how to obtain relevant information.
  • Review junior staff’s work product and provide input, direction, and mentorship.
  • Manage integration and coordination of activities, typically within the team.
  • Ensure solutions are appropriately documented.
  • Create procedures and processes for ongoing testing and validation of solutions.
  • Perform other duties as assigned and comply with KeyBank policies and procedures.
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