Sr. Business Analyst - People Strategy & Analytics

Capital One • McLean, VA

22h • Hybrid

About The Position

People Strategy & Analytics uses data, analytics, and insights to shape talent decisions and workforce strategy at Capital One. The team works with HR partners and senior executives to shape talent policy, automate real-time data, and improve talent decision-making. Its members bring backgrounds in areas including data analysis and engineering, product management, data science, consulting, strategy, business analysis, HR, economics, and Industrial Organizational Psychology.

As a Senior Business Analyst, you will apply strategic and analytical skills to complex questions about attracting, developing, and retaining talent. You will work with professionals and senior leaders on impactful projects, using analysis to support workforce planning and organizational strategy, developing frameworks to evaluate workforce programs, and creating analyses and tools to support talent retention and development.

The role is designated hybrid, with required on-site presence at the designated office in accordance with Capital One’s hybrid policy. The position may be eligible for employment authorization sponsorship. It offers performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One also describes its benefits as a comprehensive set of health, financial, and other benefits; eligibility varies by employment status and management level.

Requirements

• At least 2 years of professional experience performing analysis.
• Currently has, or is pursuing with the required degree expected by the scheduled start date, a bachelor's or master's degree in a quantitative field, or an MBA with a quantitative concentration.
• Strong analytical and quantitative problem-solving skills, including making data-based decisions and recommendations.
• Ability to develop and test hypotheses, design solutions, assess operational feasibility, support implementation, and monitor outcomes.
• Strong written and oral communication skills, including the ability to visualize and clearly explain insights.
• Ability to collaborate effectively with team members and HR clients.
• Strong organizational skills and attention to detail, with a focus on achieving results amid ambiguity.

Nice To Haves

• Master’s degree in business or a quantitative field such as finance, economics, physical sciences, mathematics, statistics, or engineering.
• At least 1 year of experience in statistical model building.
• At least 1 year of experience in market research.
• At least 1 year of experience in SQL querying.
• At least 2 years of experience in business analysis.
• At least 1 year of experience in consulting.

Responsibilities

• Identify high-impact opportunities to improve the associate experience, conduct analysis, and share insights that inform solutions.
• Build programs and analytics solutions for partners, including measurement strategies, attribution models, and automated insights.
• Partner with clients on experiment design to better understand key drivers of associate behavior.
• Analyze program impacts and combine findings with organizational science to help clients make informed, data-driven decisions.
• Use data and analysis to help executives conduct workforce planning and set organizational strategy.
• Design frameworks for evaluating workforce program success.
• Develop analyses and tools to help retain and develop talent.
• Develop and test hypotheses, design solutions, assess operational feasibility, support implementation, and create plans and tools to monitor outcomes.
• Collaborate with team members and HR clients.
• Communicate insights clearly through written and oral communication, including data visualization.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior