Sr. Business Analyst - People Strategy & Analytics

Capital One•McLean, VA
•$101,100 - $126,900•Hybrid

About The Position

Capital One’s People Strategy & Analytics team uses data, analytics, and insights to inform talent decisions and workforce strategy. The team works with HR partners and senior executives on talent policy, real-time data automation, and improved talent decision-making, bringing together professionals from fields including analytics, data science, product management, consulting, HR, economics, and industrial-organizational psychology. As a Senior Business Analyst, you will use strategic and analytical skills to address complex questions about attracting, developing, and retaining talent. You will work with experienced professionals and senior leaders on projects that influence workforce planning, organizational strategy, workforce-program evaluation, and talent development and retention. This is a hybrid position, with on-site presence required in accordance with Capital One’s hybrid policy for the designated office location. The position may be eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

  • At least 2 years of professional experience performing analysis.
  • Currently hold or be pursuing a bachelor's or master's degree in a quantitative field, or an MBA with a quantitative concentration, with the required degree expected to be obtained on or before the scheduled start date.
  • Strong analytical decision-making and problem-solving skills, with a quantitative orientation.
  • Ability to identify opportunities for improvement and use data to make strategic and tactical recommendations.
  • Ability to collaborate effectively with team members and HR clients.
  • Strong written and oral communication skills, including the ability to visualize and clearly communicate key insights.
  • Strong organizational skills, attention to detail, and results orientation, including the ability to work amid ambiguity.
  • Motivation to improve the associate experience through analytics.

Nice To Haves

  • Master’s degree in business or a quantitative field such as finance, economics, physical sciences, mathematics, statistics, or engineering.
  • At least 1 year of experience in statistical model building.
  • At least 1 year of experience in market research.
  • At least 1 year of experience in SQL querying.
  • At least 2 years of experience in business analysis.
  • At least 1 year of experience in consulting.

Responsibilities

  • Identify high-impact opportunities to improve the associate experience, conduct analysis, and share insights that inform solutions.
  • Drive and build programs and analytics solutions for partners, including measurement strategies, attribution modeling, and automated insights.
  • Partner with clients on experiment design to better understand drivers of associate behavior.
  • Analyze program impact and combine findings with organizational science to support data-driven client decisions.
  • Use data and analysis to support executive workforce planning and organizational strategy.
  • Design frameworks for evaluating workforce-program success.
  • Develop analyses and tools to help retain and develop talent.
  • Develop and test hypotheses, design solutions, assess operational feasibility, support implementation, and create plans and tools to monitor outcomes.

Benefits

  • Comprehensive, competitive, and inclusive health, financial, and other benefits that support total well-being.
  • Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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