Sr Admissions Processor

Eastern Michigan University•Ypsilanti, MI

About The Position

The Sr Admissions Processor resolves complex issues related to processing individual undergraduate and graduate admission applications, including international applications, using independent judgment and knowledge of relevant policies and procedures. The role provides expertise to admissions processors, transcript evaluators, and academic departments. It also supports applicants and university stakeholders, maintains admissions data integrity, and assists with staff training and policy development.

Requirements

High school education or equivalent ability to read, write, interpret instructions, and perform basic arithmetic calculations.
Knowledge of the University's admissions policies and procedures for graduate, undergraduate, and international students.
One year of experience as an Admissions Processor.
Three years of related clerical experience in an automated online, high-volume processing area involving substantial documentation review, data validation, problem resolution, and customer service contact.
Experience with data entry in online integrated computer systems and typing ability with keyboard knowledge.
Demonstrated leadership, teamwork experience, and organizational skills.
Knowledge of the University's Red Flags Rule and Identity Theft Prevention Policy and Procedure.

Nice To Haves

Excellent oral communication skills.
A specific typing speed may be required depending on department needs; if required, it should be noted at the time of posting.

Responsibilities

Serve as a liaison with academic departments and outside agencies, providing information, resolving problems, and interpreting University admissions policies and procedures.
Make freshman and graduate admission decisions, referring applications to counseling staff for additional review or to academic departments for degree admission consideration when appropriate.
Provide policy and application-status information to prospective and current students, high school guidance counselors, college records offices, applicant references, and university faculty and staff.
Review and process Banner audit reports and maintain the integrity of online admissions data.
Review and process requests to delete student data or records from the Banner student information system.
Participate in training processing and transcript evaluation staff on admissions policies and procedures and application and information-request processing.
Assist senior management in reviewing and formulating policies and procedures.
Evaluate transcripts.
Enter applications, supporting documents, and information requests into Banner.
Calculate high school and college grade point averages.
Adhere to NCAA, Mid-American Conference, and Eastern Michigan University policies, rules, regulations, and operational procedures.
Perform related departmental duties as required.