Admissions Processor I

Florida Gulf Coast University•Lexington, MA

About The Position

The Undergraduate Admissions Processor I processes admissions applications, transcripts, test scores, and correspondence for new, re-enrolling, and undergraduate transfer students, and enters application data into the administrative software system. The role reviews and verifies documents for authenticity and compliance with university policies, procedures, and applicable state and federal regulations; maintains accurate student records; and helps prepare admissions and recruitment materials. The position also responds to residency inquiries, investigates and resolves departmental transaction issues, and assists with major admissions recruitment and yield events. The employee must maintain a secure and confidential environment for student records and comply with FGCU’s restricted-data requirements, including completing the annual “Get Secure” training course. Other job-related duties may be assigned. FGCU describes its workplace culture as one of curiosity, commitment, and collaboration, and values employees who work effectively with others and contribute to positive change through critical thinking and decisive action.

Requirements

High school diploma and two years of full-time experience directly related to the job functions; an appropriate combination of relevant education, experience, and/or certifications may be considered.
Experience with data entry.
Experience operating a personal computer and proficiency with Microsoft Office (Word, Excel, and Outlook) and adaptive technology.
Knowledge of general office procedures and clerical and administrative practices.
Knowledge of admission rules and regulations, FERPA, and university policies.
Strong organizational skills and ability to prioritize and complete simultaneous projects amid numerous and competing demands.
Ability to operate personal computers proficiently and learn new applications and systems.
Ability to accurately prepare and maintain records, files, and reports.
Ability to work both as a team member and independently with minimal supervision.
Ability to interact professionally with staff, faculty, students, and the community in a service-oriented environment.
Ability to think critically and make clear, well-reasoned, timely decisions.
Ability to interpret and consistently apply laws, regulations, policies, and procedures.
Ability to analyze and solve problems, draw valid conclusions, and develop appropriate alternatives where applicable.
Ability to establish and maintain good rapport with university faculty, staff, students, and the general public.
Ability to work under pressure and meet deadlines.
Demonstrated reliability, accountability, and ability to meet goals.
Strong interpersonal skills and experience working effectively across teams.
Ability to approach challenges creatively, maintain integrity, and incorporate best practices.

Responsibilities

Collect, review, and verify student admission applications, transcripts, and related documents for authenticity and compliance with university policies, procedures, and state and federal regulations.
Enter admissions data, including transcripts, test scores, and personal information, into the system and review it for accuracy.
Create, maintain, and manage files, records, and other data in the student record system.
Maintain a secure and confidential environment for student records and other data.
Set up transcripts and applications for transfer evaluation.
Prepare and mail admissions packages and other recruitment and yield materials.
Respond to residency inquiries in a timely manner and provide accurate information.
Investigate and resolve problems related to transactions handled by the department.
Assist with major admissions recruitment and yield events.
Follow established standards for using and protecting restricted data under FGCU Policy 3.042 and complete the annual “Get Secure” training course.
Perform other job-related duties as assigned.