Sr Admissions Processor

Eastern Michigan University•Ypsilanti Charter Township, MI

8d•Onsite

About The Position

The Sr Admissions Processor resolves complex issues related to processing undergraduate and graduate applications, including international applications, using independent judgment and knowledge of related policies and procedures. The position provides expertise to admissions processors, transcript evaluators, and academic departments. It is in Enrollment Management at the Main Campus, with an appointment percentage of 100%.

Requirements

Ability to read, write, interpret instructions, and perform basic arithmetic calculations, typically acquired through completion of a high school education.
Knowledge of the University's admissions policies and procedures for graduate, undergraduate, and international students.
One year of experience as an Admissions Processor.
Three years of related clerical experience in an automated online high-volume processing area involving documentation review, data validation, problem resolution, and customer service contact.
Experience with data entry in online integrated computer systems and typing ability with keyboard knowledge.
Demonstrated leadership, teamwork experience, and organizational skills.
Knowledge of the University's Red Flags Rule and Identity Theft Prevention Policy and Procedure.

Nice To Haves

Excellent oral communication skills.
A specific typing speed may be required depending on department needs; it should be noted at the time of posting.

Responsibilities

Serve as a liaison with academic departments and outside agencies to provide information, resolve problems, and interpret University admissions policies and procedures.
Make freshman and graduate admission decisions, referring applications to counseling staff for additional review or to academic departments for degree admission consideration as appropriate.
Provide policy and status information to prospective and current students, high school guidance counselors, college records offices, applicant references, and University faculty and staff.
Review and process Banner audit reports and maintain the integrity of admissions online data.
Review and process requests to delete student data or records from the Banner student information system.
Participate in training admissions processing and transcript evaluation staff on policies, procedures, and processing applications and information requests.
Assist senior management in reviewing and formulating policies and procedures.
Evaluate transcripts.
Enter applications, supporting documents, and information requests into Banner.
Calculate high school and college grade point averages.
Adhere to NCAA, Mid-American Conference, and Eastern Michigan University policies, rules, regulations, and operational procedures.
Perform related departmental duties as required.