Processor
About The Position
The Processor ensures loan files are accurate, complete, and prepared for the Closer. The role coordinates with loan officers, closers, title companies, and insurance providers to maintain efficiency and accuracy throughout the loan pipeline. The Processor helps ensure files are accurate, compliant, and ready for closing, contributing to an efficient loan process and the team’s success. Performance expectations include sending title and insurance orders and reviewing uploaded documents within 24 hours of receiving the file or documents. Files should be fully reviewed and handed off to the Closer within two business days for rush files and five business days for non-rush files. The Processor is expected to maintain timely progress across assigned files, minimize backlogs and missed deadlines, ensure documents are complete and accurate with minimal downstream corrections, and provide timely updates to prevent delays.
Requirements
- Two years of processing experience, or an associate degree; the associate degree is helpful but not required.
- Attention to detail in data entry, document review, and communication.
- Ability to organize a fast-moving pipeline and manage multiple files and strict timelines.
- Ability to collaborate with Closers, Loan Officers, and external partners.
- Clear and timely communication about file status and outstanding items.
- Ability to identify and address missing, incomplete, or inconsistent information.
- Analytical ability to evaluate title, insurance, and entity documents for accuracy.
- Proficiency with LOS, LP, and other processing tools.
- Awareness of and ability to apply company standards and compliance requirements.
- Adaptability to changes in processes, guidelines, or requirements.
Nice To Haves
- Associate degree.
Responsibilities
- Place title and insurance orders with designated companies.
- Review and label uploaded documents according to the Document Naming Guide.
- Complete the Entity Review Checklist to confirm the accuracy of entity documents.
- Enter and update loan details in the LOS or LP system according to property state requirements.
- Review title and insurance documentation for accuracy and compliance.
- Maintain proactive communication with title and insurance providers, the Loan Officer, and the Closer.
- Partner with the Closer to move files efficiently and accurately through the process.
- Send title and insurance orders and review uploaded documents within 24 hours of receiving the file or documents.
- Fully review and hand off rush files to the Closer within two business days and non-rush files within five business days.
- Maintain timely progress across assigned files, minimize backlogs and missed deadlines, and provide timely updates to prevent delays.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
