Sr. Account Manager - ITAD Services

Sprout • UNAVAILABLE, UNAVAILABLE

8d

About The Position

Sprout is seeking a Senior Account Manager with proven experience in the IT Asset Disposition (ITAD) market to manage and grow relationships with large, complex accounts. The role focuses on developing high-value customer relationships and driving growth through cross-selling, up-selling, and strategic account development. The ideal candidate has deep industry knowledge, understands complex technology lifecycles, and can build trusted relationships with decision-makers in enterprise organizations.

Requirements

• At least 10 years of account management or enterprise sales experience in ITAD, data center solutions, or related markets.
• Demonstrated success growing existing accounts and achieving revenue targets.
• Strong knowledge of IT asset lifecycle management, hardware resale, and maintenance services.
• Excellent relationship-building, presentation, and negotiation skills.
• Proficiency with CRM systems such as Salesforce, HubSpot, or similar.
• Ability to work with C-level and technical stakeholders in large, matrixed organizations.

Nice To Haves

• Experience managing Fortune 1000 or large global accounts.
• Familiarity with large-scale data center environments.
• Understanding of remarketing, recycling, and sustainable IT asset practices.
• An analytical mindset and ability to interpret customer data and market trends.

Responsibilities

• Serve as the primary point of contact for assigned large and strategic accounts.
• Develop and execute account growth strategies to drive cross-sell and up-sell opportunities.
• Build strong, multi-level relationships within accounts to support high retention and customer satisfaction.
• Partner with customers to understand their IT lifecycle, asset recovery, and maintenance needs, and position Sprout’s solutions accordingly.
• Collaborate with internal teams, including Client Success Management, Logistics Service Delivery, and Operations, to ensure seamless execution.
• Conduct Quarterly Business Reviews (QBRs) with key stakeholders to demonstrate value and uncover opportunities.
• Track and forecast account performance using CRM tools, maintaining accurate pipeline visibility.
• Negotiate contracts, renewals, and pricing with a focus on maximizing account profitability.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed