ITAD Bench Technician

HTG, Inc. • Ridgefield, WA

5d

About The Position

The Asset Retirement Technician works under the supervision of the ITAD Life Cycle Manager to process IT assets for resale, refurbishment, or recycling. The role includes testing and refurbishing equipment and accurately entering inventory into a database. Success requires customer service skills, attention to detail, and knowledge of—or willingness to learn about—IT equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Excellent attention to detail.
• Willingness to fill in where business needs dictate and go above and beyond what is required.
• Technical capacity.
• Exceptional customer service skills.
• Accurate data-entry skills.
• Excellent verbal and written communication skills.
• General knowledge of consumer electronics, including computers, mobile devices, and peripherals.
• Proficiency with MS Excel, Outlook, and Access.
• Internet research skills.
• Ability to communicate and cooperate with customers to resolve issues.
• Ability to work in a team and take direction well.

Responsibilities

• Test and refurbish IT equipment.
• Enter product details and specifications into an inventory database.
• Clean refurbished products for remarketing.
• Cultivate positive working relationships with internal and external stakeholders.
• Become proficient in department and company policies, procedures, and processes.
• Maintain the warehouse environment to HTG standards as assigned.
• Report consistently and on time to work and team meetings.
• Perform other work-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed