Sr. Account Manager

Lowe's Companies, Inc.•San Antonio, TX

21h

About The Position

The Sr. Account Manager drives sales for Lowe’s largest regional Pro customers at a faster rate than the broader population of Pro customers. The role builds relationships with larger Pro customers and deploys product and account-management solutions to increase sales. It includes attending tradeshows and visiting jobsites and customer offices to introduce product categories, promotional pricing, and product solutions and to close sales. This is an individual contributor role with no direct people-management responsibilities.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
3–5 years of relevant professional sales experience.
Experience selling products and services to strategic accounts and/or in business-to-business sales.
Experience with CRM technology.

Nice To Haves

Sales experience in the maintenance, repair, operations, construction, home improvement, or property maintenance industry.

Responsibilities

Drive Pro sales for assigned and prospective customer portfolios through market research, cold calling, lead follow-up, and regular meetings at customers’ businesses, jobsites, and tradeshows.
Schedule regular worksite visits to identify additional product needs, take orders, and coordinate order fulfillment with stores.
Negotiate pricing and contract terms during customer meetings to close sales.
Research district-level Pro customer opportunities and identify high-potential customers to pursue.
Develop account strategies using relevant information about assigned accounts.
Work cross-functionally with District Managers and Store Managers to provide services and products that increase Pro sales for customers.
Meet with senior purchasing decision-makers to conduct supplier annual reviews, lead quarterly and annual planning and production meetings, hold vendor-specific tradeshows, and participate in vendor approval meetings.
Conduct 12–15 sales calls per week to review products, production and planning schedules, delivery timing, and new product introductions; schedule calls 1–2 weeks in advance.
Use consultative selling to understand customer needs and proactively follow up on sales opportunities.
Build strong working relationships with District Managers, Store Managers, and Regional Vice Presidents.
Use relevant selling tools, programs, and fulfillment channels to provide effective solutions for Pro customers.
Update the District Manager weekly on sales and customer opportunities, wins, performance, and planned yearly sales.
Influence District and Store Managers on services and in-stock needs to support specific customer requirements.
Work with district- and region-based merchandising teams to ensure appropriate products for managed accounts.
Communicate effectively with the Regional Pro Sales Director and Divisional Sales Director.
Research and analyze the market, including competitive services, Pro programs, and price ranges, to identify trends and better serve customers.
Integrate with customers’ accounting and business operations practices to support processes between Lowe’s and customer purchasing and accounting systems.