Sr. Account Manager

Lowe's Home Centers•Omaha, NE

13d

About The Position

The Sr. Account Manager drives sales among Lowe’s largest regional Pro customers at a faster rate than the general Pro customer population. The role builds relationships with larger Pro customers and deploys product and account-management solutions to increase sales. It includes attending tradeshows and visiting customer offices and jobsites to introduce product categories, promotional pricing, and product solutions and to close sales. This is an individual-contributor role with no direct people-management responsibilities.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
3–5 years of relevant professional sales experience.
Experience selling products and services to strategic accounts and/or in business-to-business sales.
Experience with CRM technology.

Nice To Haves

Sales experience in maintenance, repair, operations, construction, home improvement, or property maintenance.

Responsibilities

Drive Pro sales for assigned and prospective customer portfolios through market research, cold calling, lead follow-up, and regular customer meetings at businesses, jobsites, and tradeshows.
Visit worksites to identify additional product needs, take orders, and coordinate fulfillment with stores.
Negotiate pricing and contract terms with customers to close sales.
Research district-level Pro customer opportunities and identify high-potential customers to pursue.
Develop effective account strategies using relevant information about assigned customers.
Work cross-functionally with District Managers and Store Managers to provide products and services that increase Pro sales.
Meet with senior purchasing decision-makers for supplier reviews, planning and production meetings, vendor-specific tradeshows, and vendor approval meetings.
Conduct 12–15 sales calls each week to review products, production and planning schedules, delivery timing, and new product introductions; schedule calls 1–2 weeks in advance.
Use consultative selling to understand customer needs and proactively schedule follow-ups on sales opportunities.
Build working relationships with District Managers, Store Managers, and Regional Vice Presidents.
Use relevant selling tools, programs, and fulfillment channels to provide effective solutions for Pro customers.
Update the District Manager weekly on sales, customer opportunities, wins, sales performance, and planned annual sales.
Influence District and Store Managers on services and in-stock needs to support specific customers.
Coordinate with district- and regional-based merchandising teams to ensure relevant products are available for managed accounts.
Communicate effectively with the Regional Pro Sales Director and Divisional Sales Director.
Research and analyze competitors’ services, Pro programs, and price ranges to identify trends and better serve customers.
Integrate Lowe’s processes with customers’ accounting and business operations, including purchasing and accounting systems.