Sprinkler Service Sales Representative

Johnson Controls • Des Moines, IA

11d

About The Position

Johnson Controls is seeking a field-based sales professional to grow its fire sprinkler service business across commercial, institutional, and industrial facilities. The representative will estimate and quote service work, build new customer relationships, expand existing accounts, and support opportunities from estimate through close and delivery. The role manages a full sales cycle focused on repairs, upgrades, moves, adds, changes, renovations, and retrofits while helping deliver a positive customer experience.

The representative supports an assigned customer base and territory, identifies customer needs, develops solutions and proposals, conducts building surveys, maintains an active proposal backlog, and provides sales forecasts. The role involves collaboration with sales, technical, design engineering, service, support, and management teams. Johnson Controls describes its environment as encouraging and collaborative, with a Zero Harm safety policy and an emphasis on growth, customer focus, and continuous learning.

Requirements

• At least 2 years of experience in the fire sprinkler industry.
• Self-motivated with a strong desire to succeed.
• Proven ability to work effectively with minimal supervision.
• Excellent sales, presentation, and closing skills.
• Strong communication and organizational skills.
• Excellent verbal and written communication skills.
• Proficiency with personal computers and Windows, Word, Excel, Salesforce, and job costing systems.
• Ability and willingness to work well with others as a team player.
• Valid driver's license with an acceptable driving record.

Nice To Haves

• Technical knowledge of fire sprinkler systems.
• At least 2 years of experience selling in the fire industry.
• Experience reading blueprints and working with current NFPA 13 standards and local codes.
• Ability to stay organized and plan ahead.
• NICET certification in inspection and testing of water-based systems or water-based systems layout.
• Bachelor’s degree in marketing, business, or engineering.

Responsibilities

• Represent the company professionally in the field and support an assigned customer base with fire sprinkler service opportunities.
• Estimate and quote repairs, upgrades, moves, adds, changes, renovations, and retrofits for fire sprinkler systems.
• Manage the full sales process, from uncovering opportunities through solution development, proposal preparation, contract negotiation, closing, and customer handoff.
• Build and maintain strong relationships with customers, general contractors, and end users.
• Identify customer needs and develop sales strategies that align company capabilities with customer goals.
• Develop and maintain an active proposal backlog to support sales plan objectives.
• Prepare financial justifications, presentations, and follow-up materials to close business.
• Conduct building surveys to support estimate development and accurate solution design.
• Investigate and resolve customer concerns related to delivery dates, billing, financing, and other account matters.
• Maintain accurate records of sales-related activities and provide sales forecasting for the assigned territory.
• Use site visits, surveys, communication, and follow-up to remove obstacles and keep projects moving.
• Collaborate with sales, technical, design engineering, service, support, and management teams to meet customer needs.
• Prioritize opportunities, follow through consistently, and close business.

Benefits

• Competitive salary and bonus plan based on individual, group, and corporate performance.
• Paid vacation, holidays, and sick time; 15 days of vacation in the first year.
• 401(k).
• Medical, dental, and vision care available on day one.
• Collaborative team environment supporting growth and continuous learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed