Sportsbook Ticket Writer - TEMP - (Paris Las Vegas)

Caesars Sportsbook • Las Vegas, NV

15h

About The Position

Reporting to the Sportsbook Supervisor, the Sportsbook Ticket Writer serves as the face of the retail operation. The role provides a high level of customer service to regular and novice bettors, helping everyone feel welcome at the sportsbook. The Ticket Writer learns the available sports betting options and answers customer questions to support informed, responsible wagering decisions.

Requirements

• Basic computer knowledge, including email, MS Excel, and internet use.
• At least 1 year of cash handling experience in a work setting.
• Ability to perform simple math.
• Understand and adhere to company and Gaming Control Board compliance requirements.
• Obtain an Employer Identification Number (EIN).
• Able to stand for extended periods.
• Able to lift, pull, or push 25 lbs.
• Able to write for extended periods.
• Able to twist, bend, or reach without significant boundaries.

Nice To Haves

• High school diploma, GED, or equivalent preferred.

Responsibilities

• Provide top-tier customer service that encourages customers to return.
• Maintain a professional appearance and demeanor throughout the shift.
• Follow company and gaming control board rules and regulations.
• Learn the available betting options and discuss them with customers.
• Resolve customer disputes and complaints, escalating to the direct supervisor when needed.
• Work collaboratively with team members and leadership.
• Complete required paperwork and documentation according to company policy and gaming control board standards.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED