SportsBar Busser

Margaritaville Resort Casino•Bossier City, LA

About The Position

The SportsBar Busser helps create a positive guest experience by being friendly, attentive, and helpful. The role supports servers and keeps tables, chairs, side stations, and the outlet clean and ready for service. The busser maintains stocked supplies, handles and sorts items in the dish-machine area, and spot-sweeps the buffet. The position also attends daily pre-shift meetings and contributes to a harmonious working environment for employees and guests. A combination of experience or training will be considered, and reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Sanitation certification, certified bartender credentials, and TiPS training.
  • Ability to communicate clearly and concisely.
  • Limited mathematical skills sufficient to perform job duties.
  • Ability to use common-sense understanding to carry out written or oral instructions.
  • Ability to deal with problems involving multiple variables.
  • Ability to obtain appropriate work authorization under applicable local, state, federal, and gaming regulations.

Nice To Haves

  • Customer service background is a plus.

Responsibilities

  • Create a positive guest experience by being friendly, helpful, and attentive to guest needs.
  • Answer guest questions or take responsibility for obtaining answers, and anticipate guest needs and problems.
  • Greet guests cordially when they are seated and assist them to ensure customer satisfaction.
  • Follow sanitation rules and regulations.
  • Keep the station stocked with necessary supplies; organize paper goods and notify the Supervisor when supplies are needed.
  • Perform other related duties as assigned by the Supervisor.
  • Clear and wipe tables and chairs, and wipe down side stations.
  • Assist servers with resetting tables as needed.
  • Break down bus pans at the dish-machine area and sort all items.
  • Spot-sweep the buffet to remove food debris.
  • Attend daily pre-shift meetings about business volume, the entertainment schedule, and marketing information.
  • Help provide a harmonious working environment that is sensitive to the needs of employees and guests.
  • Keep the outlet clean during all periods of operation.
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