Specialty Shop Manager, Women's Sports shoes

Scheels•Sioux City, IA

About The Position

The Specialty Shop Manager, Women's Sports shoes role focuses on delivering exceptional, personalized customer service and supporting sales and product knowledge in the assigned selling area. The manager maintains expert-level knowledge of products, trains other associates, meets personal sales goals, and manages inventory and merchandise presentation. The role also requires maintaining a safe, clean, organized work area and communicating professionally with store associates, the Scheels Campus, and vendors or sales representatives. The ideal candidate has a high school diploma or GED and 1–3 months of related experience or training, or an equivalent combination of education and experience. The position requires working an assigned schedule that may include varied hours, evenings, weekends, holidays, and product knowledge meetings. Physical duties include sitting, standing, bending, climbing, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, talking, and hearing, with or without reasonable accommodation. Heavy work may involve exerting up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly. Associates are expected to follow safety procedures and perform duties in a way that minimizes injury risk.

Requirements

High school diploma or general education degree (GED), 1–3 months of related experience or training, or an equivalent combination of education and experience.
Ability to perform basic math, use units of currency and measurement, and understand percentages.
Ability to work the assigned schedule, which may include varied hours, evenings, weekends, holidays, and product knowledge meetings.
Ability to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear, with or without reasonable accommodation.
Ability to perform heavy work involving up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly.
Expected to follow safety procedures and perform duties in a way that minimizes risk of injury.

Responsibilities

Deliver exceptional customer service by engaging customers, completing the steps of the sale to identify their needs, recommending appropriate products, and promoting the Scheels Visa Credit Card.
Maintain expert-level product knowledge in all selling areas and lead product knowledge training for other associates.
Consistently meet or exceed personal sales goals while delivering a high-quality customer experience.
Manage inventory by running and analyzing Internal Flash Reports.
Maintain organized backstock and ensure merchandise is properly displayed and replenished on the sales floor.
Ensure products are accurately presented through price tagging, sales stickers, and signage.
Maintain a professional appearance, positive attitude, and team-oriented atmosphere.
Communicate professionally with store associates, the Scheels Campus, and vendors or sales representatives.
Keep the work area clean, organized, and compliant with safety standards.
Work the assigned schedule, which may include varied hours, evenings, weekends, holidays, and product knowledge meetings.
Follow safety procedures and perform job duties in a manner that minimizes the risk of injury.