Women's College Clothing Specialty Shop Manager

Scheels All Sports • West Des Moines, IA

14d

About The Position

The Women's College Clothing Specialty Shop Manager helps deliver an excellent customer experience while managing sales and merchandise in the specialty shop. The role includes meeting personal sales goals, becoming knowledgeable about merchandise, analyzing reports and sales trends, and making decisions about inventory purchases and merchandise arrangement. The manager stocks and merchandises products, sets up promotional materials, communicates with vendors, and trains associates on merchandise use and knowledge. The position also involves participating in required sales and product knowledge meetings, promoting the Scheels Visa Rewards card, and supporting a professional, respectful team environment. The schedule averages 42 hours per week and must be flexible within the stated store hours, including evenings, weekends, and holidays.

Requirements

• High school diploma or GED, or an equivalent combination of education and experience.
• Related experience or training; the ideal candidate has 1–3 months.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to perform basic math, including calculations involving currency, measurements, and percentages.
• Ability to present information effectively to customers, clients, and employees individually or in small groups.
• Ability to work the assigned schedule, including varied hours, evenings, weekends, and holidays, and availability at least two weekends per month.
• Consistently provide attentive, courteous customer service to coworkers, customers, and business partners.
• Approach tasks and communications with energy and a sense of urgency, and demonstrate a desire to develop role-specific expertise.
• Demonstrate respect and appreciation for others and Scheels.
• Arrive at work and meetings 10 minutes early.
• Show a team mentality and a genuine interest in helping others.
• Be eager to listen, learn, apply knowledge, and accept critical feedback.
• Adapt to a changing work environment.
• Apply basic math, grammar, punctuation, and spelling.
• Meet Scheels dress and grooming expectations.
• Demonstrate ownership of work and meet expected deadlines.
• Ability to sit, stand, bend, climb, stoop, kneel, crouch, reach, walk, push or pull, lift, talk, and hear, with or without reasonable accommodation.
• Ability to exert up to 100 pounds occasionally, up to 50 pounds frequently, and up to 20 pounds constantly.

Responsibilities

• Meet or exceed personal sales goals while providing Scheels customers with a great experience.
• Answer customer questions about merchandise location, price, and use.
• Follow customer instructions for specific requests while maintaining safety requirements.
• Analyze reports and make decisions about inventory purchasing, merchandise arrangement, and sales trends.
• Stock shelves, tables, and counters, and merchandise products to Scheels standards.
• Set up advertising, signs, and merchandise to promote sales.
• Communicate professionally with vendors and outside sales representatives.
• Train associates on proper merchandise use and basic product knowledge.
• Prepare for and facilitate required product knowledge and sales meetings as directed.
• Attend weekly required sales and product knowledge training meetings.
• Promote the Scheels Visa Rewards card and clearly explain its benefits.
• Maintain a professional appearance and attitude, contribute to a positive team atmosphere, and treat others with respect.
• Follow Scheels policies and procedures and all safety procedures.

Benefits

• Base hourly pay and sales commission.
• Earning potential above the stated first-year compensation based on performance.
• Professional development and mentorship training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED