Golf Specialty Shop Manager

Scheels•Coralville, IA

About The Position

The Golf Specialty Shop Manager works in SCHEELS’ sporting goods retail environment, helping customers select merchandise and delivering a high-quality customer experience. The role includes meeting sales goals, maintaining product knowledge, managing and merchandising inventory, communicating with vendors, and training associates. The position also supports a positive team culture and follows SCHEELS policies and safety procedures. The ideal candidate has a high school diploma or GED and 1–3 months of related experience or training, or an equivalent combination of education and experience. The role requires the ability to perform a range of physical activities, including lifting and moving objects, and to work an assigned schedule that may include varied hours, evenings, weekends, and holidays.

Requirements

  • High school diploma or GED, or equivalent combination of education and experience.
  • 1–3 months of related experience or training, or equivalent combination of education and experience.
  • Genuinely and consistently treat coworkers, customers, and business partners as important, including making eye contact, smiling, and expressing thanks.
  • Approach daily tasks, projects, and follow-up communication with energy and urgency.
  • Demonstrate a desire to become a knowledgeable expert in the role and apply knowledge effectively, or engage others while demonstrating knowledge and capacity.
  • Show respect and appreciation for others and SCHEELS.
  • Arrive at work and meetings 10 minutes early.
  • Show genuine interest and take action to help others before oneself, regardless of recognition or reward.
  • Be eager to listen, learn, apply knowledge, and accept critical feedback.
  • Adapt to a changing work environment.
  • Apply basic math, grammar, punctuation, and spelling.
  • Meet SCHEELS dress and grooming expectations for a professional, clean, and welcoming environment.
  • Demonstrate ownership of work and meet expected deadlines.
  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence.
  • Perform basic math, including operations using currency and measurements and understanding percentages.
  • Effectively present information one-on-one or in small groups.
  • Be able to work the assigned schedule, which may include varied hours, evenings, weekends, and holidays.
  • Be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push or pull, lift, talk, and hear, with or without reasonable accommodation.
  • Exert up to 100 pounds occasionally, up to 50 pounds frequently, and/or up to 20 pounds constantly to move objects.

Responsibilities

  • Meet or exceed personal sales goals while providing customers with a great experience.
  • Answer customer questions about merchandise location, price, and use.
  • Follow customer instructions for specific requests while maintaining safety requirements.
  • Analyze reports and make purchasing, merchandising, and sales-trend decisions to meet or exceed SCHEELS standards.
  • Stock and merchandise shelves, tables, and counters; set up advertising, signs, and merchandise to promote sales.
  • Communicate professionally with vendors and outside sales representatives.
  • Train associates in proper merchandise use and basic product knowledge.
  • Prepare for and facilitate required product knowledge and sales meetings as directed.
  • Attend required weekly sales and product knowledge training meetings.
  • Maintain a professional appearance and attitude, contribute to a positive team atmosphere, treat others respectfully, and follow SCHEELS policies and procedures.
  • Read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence.
  • Perform basic math using currency and measurements and understanding percentages.
  • Present information effectively to customers, clients, and employees individually or in small groups.
  • Work the assigned schedule, which may include varied hours, evenings, weekends, and holidays.
  • Promote the SCHEELS Visa Rewards card and clearly explain its benefits.
  • Follow safety procedures and perform duties in a way that minimizes injury risk.
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