Golf Shop Salesperson

TPC Network•Scottsdale, AZ

About The Position

The Golf Shop Salesperson serves Members and Guests in the Golf Shop and is influential in generating retail sales for the club. The role focuses on conscientiously meeting Members’ and Guests’ needs and helping ensure their golf experience runs as smoothly and enjoyably as possible. The position assists PGA TOUR players, members, and guests with golfing needs; provides courteous customer service and product information; sells merchandise; and helps maintain the Golf Shop, storage areas, displays, and inventory presentation. The role operates in a professional office environment, uses standard office equipment, and has no direct supervisory responsibilities. Travel is not expected. Shifts are scheduled as necessary based on business levels.

Requirements

  • High school diploma or equivalent education.
  • Thorough knowledge of general business practices and retail sales practices and procedures, as acquired through one to two years of similar experience.
  • Previous customer experience.
  • Ability to comply with applicable federal, state, and local safety and health regulations.
  • Ability to regularly stand, walk, sit, kneel, handle or feel objects with the hands, and talk or hear.
  • Ability to regularly lift and/or move up to 25 pounds.
  • Close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.

Responsibilities

  • Assist PGA TOUR players, members, and guests with their golfing needs and help ensure their club experience runs smoothly and is enjoyable.
  • Greet and welcome members and guests professionally and courteously.
  • Communicate clearly and professionally with members, guests, and fellow staff members.
  • Answer customer questions and provide assistance and information.
  • Assist with daily cleaning of the Golf Shop, storage areas, and merchandise displays.
  • Communicate product information professionally, sell merchandise, and become knowledgeable about products and sales techniques.
  • Anticipate members’ and guests’ needs and offer appropriate merchandise alternatives.
  • Maintain displays at par stock inventory levels and ensure their appearance meets or exceeds PGA TOUR Golf Course Properties, Inc. standards.
  • Complete special projects and other duties as assigned.
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