Golf Specialty Shop Manager

Scheels All Sports•Coralville, IA

20h

About The Position

The Golf Specialty Shop Manager works in SCHEELS’ sporting goods retail environment, delivering excellent customer service and helping customers select and understand merchandise. The role combines personal sales, product expertise, inventory purchasing and merchandising decisions, vendor communication, and associate training. The manager is expected to uphold SCHEELS standards, contribute to a positive team atmosphere, and participate in ongoing sales and product knowledge training. The position requires working an assigned schedule that may include varied hours, evenings, weekends, and holidays. Physical duties include sitting, standing, bending, climbing, kneeling, reaching, walking, pushing or pulling, lifting, talking, and hearing, with or without reasonable accommodation. The role involves heavy work, including exerting up to 100 pounds occasionally, up to 50 pounds frequently, and up to 20 pounds constantly. Associates are expected to follow safety procedures and perform duties in a way that minimizes injury risk.

Requirements

High school diploma or GED, 1–3 months of related experience or training, or an equivalent combination of education and experience.
Customer-service approach that treats coworkers, customers, and business partners as important, including making eye contact, smiling, and expressing thanks.
Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency.
Desire to become a knowledgeable expert in the role and apply knowledge and experience effectively, or ability to engage others while demonstrating knowledge and capacity.
Show respect and appreciation for others and SCHEELS.
Arrive at work and meetings 10 minutes early.
Demonstrate a team mentality and a genuine interest in helping others before oneself.
Eagerness to listen, learn, apply knowledge, and accept critical feedback.
Ability to adapt to a changing work environment.
Ability to apply basic math, grammar, punctuation, and spelling.
Meet SCHEELS dress and grooming expectations for a professional, clean, and welcoming environment.
Demonstrate pride and ownership of work while meeting expected deadlines.
Ability to read and interpret documents, write routine reports and correspondence, perform basic math, and present information to individuals or small groups.
Ability to perform the listed physical activities with or without reasonable accommodation, including heavy lifting and exertion.

Responsibilities

Meet or exceed personal sales goals while providing SCHEELS customers with a great experience.
Answer customer questions about merchandise location, price, and use.
Follow customer instructions for specific requests while maintaining safety requirements.
Analyze reports and make decisions about inventory purchasing, merchandise arrangement, and sales trends to meet or exceed SCHEELS standards.
Stock and merchandise shelves, tables, and counters according to SCHEELS standards.
Set up advertising, signs, and merchandise to promote sales.
Communicate professionally with vendors and outside sales representatives.
Train associates on the proper use and basic knowledge of merchandise.
Prepare for and facilitate required product knowledge and sales meetings as directed.
Attend required weekly sales and product knowledge training meetings.
Maintain a professional appearance and attitude, contribute to a positive team atmosphere, treat others with respect, and follow SCHEELS policies and procedures.
Read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence.
Perform basic math, including operations with currency and measurements and understanding percentages.
Present information effectively one-on-one or in small groups to customers, clients, and employees.
Work the assigned schedule, which may include varied hours, evenings, weekends, and holidays.
Promote the SCHEELS Visa Rewards card and clearly explain its benefits.
Follow safety procedures and perform job duties in a way that minimizes the risk of injury.