Specialty Shop Manager - Pro License

Scheels All Sports•Colorado Springs, CO

About The Position

The Specialty Shop Manager delivers exceptional customer service while managing product knowledge, sales performance, inventory, displays, and backstock in their assigned selling area. The role includes engaging customers, identifying their needs, recommending products, and promoting the Scheels Visa Credit Card. The manager also leads product knowledge training for other associates and maintains an organized, clean, and safe work area. This is a full-time position scheduled for 40 or more hours per week. The schedule may include varied hours, evenings, weekends, holidays, and product knowledge meetings. Compensation ranges from $46,000 to $50,000 per year, including commissions and incentives, depending on experience and skills.

Requirements

High school diploma or general education degree (GED), 1–3 months of related experience or training, or an equivalent combination of education and experience.
Ability to perform basic math, use units of currency and measurements, and understand percentages.
Ability to work the assigned schedule, potentially including varied hours, evenings, weekends, holidays, and product knowledge meetings.
Ability to perform the physical activities required, with or without reasonable accommodation, including sitting, standing, bending, climbing, stooping, kneeling, crouching, reaching, walking, pushing or pulling, lifting, talking, and hearing.
Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to move objects.

Responsibilities

Deliver exceptional customer service by engaging customers, following the steps of the sale to determine their needs, recommending appropriate products, and promoting the Scheels Visa Credit Card.
Maintain expert-level knowledge in all selling areas and lead product knowledge training for other associates.
Consistently meet or exceed personal sales goals while delivering a high-quality customer experience.
Manage inventory by running and analyzing Internal Flash Reports.
Maintain organized backstock and ensure merchandise is properly displayed and replenished on the sales floor.
Ensure products are accurately displayed using price tags, sales stickers, and signage.
Maintain a professional appearance, positive attitude, and team-oriented atmosphere.
Communicate professionally with store associates, the Scheels Campus, and vendors or sales representatives.
Keep the work area clean, organized, and compliant with safety standards.
Work the assigned schedule, which may include varied hours, evenings, weekends, holidays, and product knowledge meetings.
Follow safety procedures and perform duties in a way that minimizes the risk of injury.