Pro Shop Attendant

Columbia Hospitality•Lincoln, CA

About The Position

The Pro Shop Attendant supports guest and member experiences at Lincoln Hills Golf Club by providing facility and course information, assisting with merchandise sales, maintaining the register area, and accurately processing transactions. The role may also involve operating reservation systems, golf carts, or people movers when applicable. The attendant follows safety and cash-handling procedures, communicates guest needs and concerns to management, and helps prevent unauthorized facility use.

Requirements

  • Ability to communicate effectively with members, coworkers, and management.
  • Ability to operate computers, keyboards, and interfaces.
  • Ability to communicate clearly by telephone and two-way radio.
  • Written acknowledgment of comprehensive understanding of cash-handling and transaction procedures.

Nice To Haves

  • Ability to operate golf carts and/or people movers, if applicable.

Responsibilities

  • Provide tennis players with information about facility layout, courts, rest stops, restrooms, halfway houses, lightning shelters, and applicable local rules.
  • Use inventory and product knowledge and sales skills to support merchandise sales at profit margins established by the supervisor.
  • Stay informed about promotions and advertisements.
  • Safely and accurately operate the point-of-sale system and conduct transactions according to cash-handling procedures.
  • Keep the register area orderly and supplies stocked.
  • Operate reservation system hardware and software when applicable.
  • Follow safety guidelines and communicate emergency information calmly, clearly, and professionally.
  • Take necessary actions to remove people engaging in unauthorized facility use.
  • Address member and guest service issues promptly and effectively, and notify a supervisor of concerns.
  • Accurately and efficiently process register transactions and maintain cash and media at the registers.
  • Communicate member and guest requests to management.

Benefits

  • Hourly pay rate of $16.90
  • Daily pay
  • Paid time off and holiday pay
  • Medical, dental, vision, and disability benefits
  • 401(k)
  • HSA/FSA plans with employer contribution
  • Referral bonus
  • Discounted lodging, dining, spa, golf, and retail
  • Employee Assistance Program
  • Volunteer opportunities
  • Committee participation opportunities
  • Task force work opportunities
  • Online learning platform
  • Third-party discounts, including pet insurance, rental cars, entertainment tickets, and attractions
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