Golf Pro Shop Attendant

Big Canoe•Jasper, GA

About The Position

Big Canoe Property Owners Association (POA) is seeking a friendly, dependable, customer-focused Golf Pro Shop Attendant for its Golf Operations team. The attendant welcomes Property Owners, Members, and Guests and helps create a positive golf experience by coordinating tee times, checking in golfers, processing fees and merchandise purchases, and supporting daily shop operations. The role also involves assisting with golf merchandise, maintaining displays and inventory, coordinating club rentals, and communicating with golfers and course Marshals. The position requires flexible seasonal availability, including weekends and holidays, and involves standing for extended periods and moving boxes and merchandise weighing up to 50 pounds. Applicants must be at least 19 years old, authorized to work in the United States, and successfully complete a pre-employment background check and drug screening.

Requirements

  • High school diploma or equivalent combination of education and relevant work experience.
  • Excellent customer service and interpersonal skills.
  • Strong communication skills, professionalism, and attention to detail.
  • Basic computer proficiency, including Microsoft Office applications.
  • Ability to multitask, stay organized, and work effectively in a busy environment.
  • Dependability, a positive attitude, and willingness to support fellow team members.
  • Availability to work flexible and seasonal schedules, including weekends and holidays.
  • Ability to stand for extended periods, up to eight hours during a shift.
  • Ability to lift and move boxes and merchandise weighing up to 50 pounds.
  • Must be at least 19 years of age.
  • Must successfully complete a pre-employment background check and drug screening.
  • Must be authorized to work in the United States.

Nice To Haves

  • Familiarity with golf terminology, etiquette, and operations.

Responsibilities

  • Welcome Property Owners, Members, and Guests and provide a positive, professional first impression.
  • Assist golfers with questions, requests, and concerns, and communicate customer feedback and service concerns to Golf Professional staff.
  • Schedule and manage tee times, maintain accurate tee sheets, and coordinate turn times as needed.
  • Check in golfers, collect applicable fees, and process merchandise purchases accurately and professionally.
  • Communicate with course Marshals regarding pace of play, golfer needs, and daily course activity.
  • Coordinate golf club rentals, complete rental agreements, and inspect returned equipment for missing or damaged items.
  • Assist golfers with posting scores to the handicap system.
  • Stay informed about course policies, procedures, and daily operations to provide accurate information and support compliance.
  • Help customers select golf merchandise and answer product-related questions.
  • Help maintain merchandise inventory levels based on customer demand.
  • Keep merchandise displays attractive, organized, clean, and stocked; fold apparel and organize merchandise.
  • Maintain a welcoming retail environment.
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