Golf Shop Attendant

ClubCorp • Palm City, FL

1d • $17 - $18

About The Position

The Golf Shop Attendant promotes the game of golf and the club’s offerings while delivering exceptional service to members and guests. The role assists customers with merchandise selections, keeps the golf shop organized and visually appealing, provides information about club services and events, supports inventory management, and works with the pro-shop team to ensure smooth operations and high service standards. The position reports to the Supervisor Golf Shop.

Nice To Haves

• High school diploma, GED, or equivalent.
• Previous customer service or retail experience and a basic understanding of golf operations, equipment, and etiquette.
• Interpersonal and communication skills to engage positively with members and guests.
• Organizational skills and attention to detail to maintain shop presentation and inventory.
• Ability to work independently and as part of a team with a proactive, positive attitude.
• Knowledge of golf merchandise, apparel, and equipment.
• Familiarity with point-of-sale (POS) systems and basic cash-handling procedures.

Responsibilities

• Welcome golfers, process register charges accurately, and check in players before their rounds.
• Follow cash-handling procedures and meet operational standards.
• Respond to member and guest inquiries and manage tee-time bookings in person and over the phone.
• Maintain a calm, courteous, and attentive demeanor, including in high-pressure situations.
• Check in merchandise according to procedures, organize storage and displays, and maintain stock of frequently sold items.
• Notify customers when special orders arrive and handle returns, issuing appropriate credits.
• Assist with course operations by marshaling, starting, and supporting outside services as needed.
• Support outside golf operations staff in carrying out daily procedures and policies.
• Complete end-of-day business functions according to club guidelines and procedures.
• Keep work areas, the pro shop, and entry areas orderly; tidy the shop and restock merchandise as needed.
• Provide operational and administrative support to the Head Golf Professional, General Manager, and Tournament Coordinators, including support for projects and golf operations and events.
• Assist others and take on additional tasks as assigned by management.
• Follow company, club, and department policies, procedures, instructions, and safe working practices.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Pursue personal and professional growth and maintain required role-related certifications.
• Address and resolve challenges using available resources, working with regional and corporate teams as needed.
• Attend daily briefings and participate in required activities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed