Golf Course Pro Shop Attendant
About The Position
The Pro Shop Attendant assists the General Manager and Golf Professional with the day-to-day operations of the golf shop. Duties include opening and closing the shop, answering calls, making golf reservations, maintaining the tee sheet, assisting guests with check-in and merchandise, processing food and beverage sales, and helping maintain the golf cart fleet. The position also supports tournament operations and helps keep the property and carts clean. The role is generally indoors but may involve outdoor work in hot, humid, and variable weather conditions. The attendant interacts with guests, coworkers, and management in keeping with TRMF values. No supervisory responsibilities are assigned.
Requirements
- Excellent verbal communication skills.
- Be reliable, arrive on time, and be ready for every shift.
- Provide outstanding guest service.
- Hold a clean U.S. driver's license.
- Be at least 16 years old.
- Be able to troubleshoot and create solutions as needed.
- Be able to work in outdoor environments.
- Be fluent in English.
Nice To Haves
- Previous experience with golf courses or driving ranges.
- Previous experience with a POS system.
- Bilingual ability.
Responsibilities
- Greet customers and provide excellent guest service.
- Process POS transactions for merchandise, food and beverage, and rentals; maintain and update the tee sheet.
- Assist the outside service team with property cleanliness and the cleanliness of golf carts provided to guests.
- Reconcile cash register sales and ensure cash and receipts are collected correctly.
- Learn about the golf course and surrounding area to provide exceptional guest service.
- Assist with golf course tournament operations.
- Follow proper opening and closing procedures.
- Participate in workplace safety meetings.
- Promote events and services by giving guests enthusiastic and accurate information.
- Maintain positive relationships with guests, coworkers, and management consistent with TRMF values.
- Perform other related duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
