Pro Shop Manager

American Golf Corporation • San Leandro, CA

8d

About The Position

The Pro Shop Manager leads all golf shop operations, including sales, guest service, staff supervision, and support for daily course activities. The role ensures company rules and standards are followed across the facility. The manager supports the General Manager and leads the team when the General Manager is away.

Requirements

• 1–2 years of customer service experience; golf, hospitality, or entertainment experience is preferred.
• Ability to work a flexible schedule.
• Strong communication and interpersonal skills.
• Comfortable handling cash and card transactions.
• Ability to work independently and in a fast-paced setting.
• High school diploma or GED required.

Nice To Haves

• Knowledge of golf operations.

Responsibilities

• Greet and check in members and guests.
• Sell merchandise and process payments.
• Manage reservations for tee times and services.
• Maintain inventory and keep the shop clean and organized.
• Train, schedule, and lead pro shop, range, and cart staff.
• Handle guest concerns and help resolve service issues.
• Follow company rules for cash handling and closing duties.
• Support the General Manager and lead the team when they are away.
• Assist with staff meetings and communication.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED