PRO SHOP STAFF

Legendary SVS LLC•Destin, FL

3d•$0 - $15•Onsite

About The Position

The Pro Shop Attendant provides first-contact customer service at a semi-private golf course that is also open to the public. The role includes booking tee times, checking in golfers, selling merchandise, and keeping the Pro Shop clean and stocked. The attendant supports retail revenue goals, guest service, shop operations, and tournament operations when requested. The position works in a climate-controlled indoor environment, with occasional outdoor work in varied weather conditions.

Requirements

High school diploma or GED.
Previous customer service experience.
Passion for hospitality.
Strong multitasking, organizational, and time-management skills.
Excellent communication skills and the ability to present ideas and services professionally.
Ability to manage multiple guests and operational demands professionally, often under time-sensitive deadlines.
Excellent problem-solving skills and ability to make decisions quickly.
Ability to work a flexible schedule, including days, nights, weekends, and holidays.
Valid driver’s license held for at least three years, with no major violations and no more than two minor violations in the past three years.
Ability to read and comprehend simple instructions, correspondence, and memos; write simple or complex correspondence; and present information effectively to customers, clients, and employees.
Ability to add, subtract, multiply, and divide.
Ability to follow detailed written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to meet the physical demands of the role, including sitting, reaching, talking or hearing, tasting or smelling, standing, walking, and stooping, kneeling, crouching, or crawling; required vision abilities include close, distance, color, and peripheral vision, depth perception, and focus adjustment.
Ability to lift 5–15 pounds regularly and lift more than 15 pounds with assistance on occasion.

Nice To Haves

Knowledge of the game of golf.

Responsibilities

Communicate effectively with team members to support a smooth, informed, safe, and consistent Golf Shop environment.
Understand the Club’s sales goals and assist in achieving retail revenue targets.
Assist in developing staff schedules to ensure adequate coverage.
Provide exceptional customer service and professionally respond to guest concerns.
Answer phones and make tee time reservations.
Check in players.
Keep the Golf Shop stocked, clean, and welcoming; monitor inventory and place purchase orders.
Provide customer service and process retail sales.
Handle cash and card transactions, ensure charges are accurate, and provide correct change.
Assist the Head Golf Professional and Assistant Golf Professional with tournament operations when requested.
Perform other duties as assigned.
Follow applicable safety rules and regulations, use appropriate personal protective equipment, and comply with the Company’s Safety Policy.