Specialty Representative, Psychiatry - Birmingham, AL

AbbVie•Birmingham, AL

16h•$84,500 - $162,000

About The Position

This field-based role is responsible for executing AbbVie’s brand strategy and tactics, delivering sales performance, and effectively managing an assigned territory and targeted accounts. The representative builds strong customer relationships and addresses customer needs to maximize short- and long-term sales performance, keeping patients at the center of efforts and following AbbVie’s business code of conduct, policies, and applicable laws and regulations. Candidates should live within a reasonable distance of Birmingham, Alabama. Hiring level will be commensurate with experience. The representative delivers sales, brand, financial, and marketing objectives; plans and evaluates customer calls; handles objections and secures appropriate calls to action; and develops call plans to optimize customer coverage and access. The role requires building an understanding of customer needs, territory and market dynamics, competitors, accounts, disease states, products, and clinical information, then sharing relevant market intelligence with internal teams. The representative communicates AbbVie’s value proposition to health providers and develops relationships with disease-state experts and speakers or advocates.

Requirements

A bachelor’s degree in health, sciences, pharmacy, or a business-related field is preferred; relevant and equivalent industry experience is required.
In lieu of a bachelor’s degree, at least five years of relevant and equivalent industry experience and a high school diploma or GED are required.
Proven track record of leadership success and solid presentation skills.
Strong business acumen and proficient use of business tools.
Strategic and critical thinking capabilities.
Ability to identify customer styles and behaviors and quickly adapt the selling approach.
Ability to operate effectively in a matrix environment.
Satisfy applicable health care industry representative credentialing requirements and be in good standing or eligible to obtain credentials.
Valid driver’s license and ability to pass a pre-employment drug screening and meet safe-driving requirements.
Ability to drive a personal auto or company car or truck, or powered material-handling equipment.

Nice To Haves

At least three years of experience within the pharmaceutical, health, or science industry, for candidates qualifying through the equivalent-experience path.
Proven sales performance in the relevant therapeutic area.
Commercial pharmaceutical industry experience, such as physician or account-based selling, training, managed health care, or marketing.
In-depth scientific, therapeutic, product, and competitive knowledge, with recognition as an expert resource by relevant stakeholders.
English proficiency, verbal and written, for positions in non-English-speaking countries.

Responsibilities

Deliver sales performance, brand KPIs, financial targets, and marketing objectives, meeting or exceeding established goals.
Create pre-call objectives and conduct post-call evaluations to continuously improve sales performance.
Address objections, misunderstandings, and concerns, and seek logical and reasonable calls to action on sales calls.
Serve customer needs and expectations, build trusted customer relationships, and achieve mutually beneficial agreements.
Develop and execute call plans that meet call metrics and optimize coverage and frequency for key customers.
Build and share market intelligence about customer needs, territory conditions, competitors, market segments, accounts, disease states, products, clinical information, and sales performance with the in-field team, brand team, and sales manager.
Differentiate AbbVie’s value proposition with assigned health providers.
Identify, develop, and maintain disease-state experts and speakers or advocates to support brand performance.
Operate in accordance with AbbVie’s business code of conduct, policies, and applicable laws and regulations.