Therapy Development Representative - Birmingham, AL

Inspire Medical Systems Inc.•Birmingham, AL

About The Position

Inspire Medical Systems is hiring a Therapy Development Representative to build awareness of its FDA-approved therapy for obstructive sleep apnea (OSA) and grow patient referrals and conversion to therapy in the Birmingham, Alabama area. The position reports to the Regional Manager and collaborates with Territory Managers to support pipeline growth and business initiatives. The representative educates healthcare providers who treat or manage patients with OSA, develops referral channels, supports community education and awareness events, and identifies market growth opportunities. The role also includes recording customer engagements and profiles in CRM, supporting Territory Managers’ pipeline and physician-engagement efforts, and communicating with aligned Territory Managers weekly. Referral development is the primary responsibility. The representative may also provide clinical coverage as needed, learn implant and patient-care pathways, explain clinical and outcomes data, and maintain compliance with quality-system and field-reporting requirements. At the discretion of the Area Vice President and Regional Manager, the representative may complete training for therapy activation and implant procedures. Travel within the territory or region, including overnight travel, is required as needed.

Requirements

  • Bachelor’s degree and at least 2 years of pharmaceutical, healthcare, or medical-device sales experience; alternatively, at least 4 years of sales experience in those industries without a bachelor’s degree, or 2 years of experience working directly with Inspire Medical Systems therapy in a clinical setting.
  • Ability to travel within the territory or region, including overnight travel as needed.
  • Valid driver’s license, proof of insurance, and/or reliable transportation to travel to hospitals, clinics, and customer sites.
  • Ability to lift and move materials or equipment weighing up to 40 pounds and routinely stand, sit, bend, and reach, with or without reasonable accommodation.

Nice To Haves

  • Referral-development or market-development experience.
  • Territory-support or account-management experience.
  • Clinical experience supporting healthcare providers.
  • Excellent communication, negotiation, and relationship-building skills.
  • Demonstrated presentation skills.
  • Business acumen.
  • Proficiency in Microsoft Office Suite and CRM tools.
  • Willingness to relocate for advancement opportunities.

Responsibilities

  • Plan and execute a weekly customer-targeting sequence.
  • Educate primary care, internal medicine, cardiology, and other providers who treat or manage patients with OSA.
  • Develop referral channels to increase patient identification and therapy adoption.
  • Support monthly community education programs and awareness events.
  • Partner with Territory Managers to expand physician engagement and practice growth opportunities, including local peer-to-peer events.
  • Assess the market to identify growth opportunities and referral gaps.
  • Support Territory Managers in growing the territory pipeline and increasing pipeline conversion.
  • Communicate weekly with the aligned Territory Manager.
  • Log customer engagements and create new physician profiles in CRM.
  • Move customers from awareness toward advocacy of the therapy.
  • Provide clinical coverage as needed, secondary to referral-development responsibilities.
  • Develop an understanding of implant procedures, patient pathways, and therapy delivery processes.
  • Maintain compliance with quality-system requirements and field-reporting obligations.
  • Understand and communicate clinical and outcomes data to the referral community.
  • Complete training for therapy activation and implant procedures if directed by the Area Vice President and Regional Manager.
  • Travel to hospitals, clinics, and customer sites within the territory or region, including overnight travel as needed.

Benefits

  • Multiple health insurance plan options.
  • Employer contributions to a Health Savings Account.
  • Dental, vision, life, and disability benefits.
  • 401(k) plan with employer match.
  • Identity protection.
  • Flexible time off.
  • Tuition reimbursement.
  • Employee Assistance Program.
  • Opportunity to participate in company ownership and success through equity awards and the Employee Stock Purchase Program.
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