Specialty Representative, GI Care - Chattanooga, TN
About The Position
The Specialty Representative, GI Care executes AbbVie’s brand strategy and tactics in the field, delivers sales performance, and effectively manages an assigned territory and targeted accounts. The role builds customer relationships and develops customer-needs-solving capabilities to maximize short- and long-term sales performance, keeping patients at the center of efforts and operating in accordance with AbbVie’s business code of conduct, policies, and applicable laws and regulations. This is a field-based position. Candidates should live within a reasonable distance of Chattanooga, Tennessee. The territory includes Chattanooga and Cleveland, Tennessee, and Dalton, Canton, and Rome, Georgia. The hire level will be commensurate with experience. The role requires travel to cover the territory, including overnight attendance at scheduled training events and sales meetings; estimated travel is 25%.
Requirements
- Bachelor’s degree in health, sciences, pharmacy, or a business-related field preferred; alternatively, relevant and equivalent industry experience is required.
- For candidates substituting industry experience for a bachelor’s degree: at least five years of experience and a high school diploma or GED are required; three or more years in the pharmaceutical, health, or science industry are preferred.
- Ability to identify customer styles and behaviors and adapt the selling approach.
- Proven sales success and solid presentation skills; ability to develop innovative solutions and sales strategies from findings.
- In-depth scientific, therapeutic, product, and competitive knowledge, with the ability to serve as an expert resource to relevant stakeholders.
- Strong business acumen, proficiency with business tools, and strategic and critical-thinking capabilities.
- Ability to operate effectively in a matrix environment, contribute ideas to the wider organization, and anticipate and respond to change.
- Ability to influence others and serve as a credible role model and resource among peers; collaborative partnership, positive behavior, and peer coaching skills.
- Documented success in leadership and support roles with increasing responsibility at district, regional, or organizational levels.
- Valid driver’s license; ability to pass a pre-employment drug screening and meet safe-driving requirements.
- Ability to drive a personal or company vehicle, or powered material-handling equipment.
- Ability to travel sufficiently to cover the territory and attend scheduled training events and sales meetings overnight.
- Must satisfy and maintain applicable healthcare industry representative credentialing requirements for entry to facilities and organizations in the assigned territory, and be in good standing or eligible to obtain the credentials. Requirements may include background checks, drug screens, immunization or vaccination proof, fingerprinting, and licenses required by state or local authorities.
Nice To Haves
- Bachelor’s degree in health, sciences, pharmacy, or a business-related field.
- Three or more years of experience within the pharmaceutical, health, or science industry when qualifying through equivalent industry experience.
- Proven sales performance in the relevant therapeutic areas.
- Commercial pharmaceutical industry experience, such as physician- or account-based selling, training, managed healthcare, or marketing.
- English proficiency in speaking and writing for applicants in non-English-speaking countries.
Responsibilities
- Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed established goals.
- Create pre-call plans using SMART objectives, evaluate calls afterward, handle objections and concerns, and gain appropriate calls to action to close sales calls.
- Serve customer needs and address expectations and challenges to build trusted relationships and reach mutually beneficial agreements.
- Develop and execute a call plan that meets call metrics and optimizes coverage and frequency for key customers.
- Build and share understanding of customer needs, territory and market conditions, competitors, accounts, disease areas, products, clinical information, and sales practices with the in-field team, brand team, and sales manager.
- Communicate market intelligence to support alignment, anticipate market changes and challenges, and optimize brand strategy and execution.
- Differentiate AbbVie’s value proposition with assigned healthcare providers and identify, develop, and maintain disease-state experts and speakers or advocates.
Benefits
- Paid time off, including vacation, holidays, and sick time.
- Medical, dental, and vision insurance for eligible employees.
- 401(k) for eligible employees.
- Eligibility to participate in short-term incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
