Specialty Clinic Scheduler

Citizens Health•Colby, KS

3d•Onsite

About The Position

Citizens Health is recruiting a full-time Specialty Clinic Scheduler at the CMC Specialty Clinic in Colby, Kansas. The position schedules appointments for Specialty Clinic providers and is responsible to the Specialty Clinic Manager. The schedule is Monday through Friday, 8 a.m. to 5 p.m. Pay depends on experience. The scheduler coordinates communications between patients and medical staff, sends required paperwork to patients before appointments, and answers telephones by screening calls, taking messages, and providing information. The role requires strict adherence to HIPAA, PHI, and confidentiality requirements and includes other duties as assigned. Work typically involves sitting at a desk, answering and placing telephone calls, and scheduling appointments on a computer.

Requirements

High school diploma or GED.
Ability to provide customer and personal service, including meeting needs, assessing and resolving issues, meeting service quality standards, and evaluating satisfaction.
Ability to maintain good working relationships with all personnel.
Ability to communicate clearly.
Be a self-starter who takes initiative, is open-minded, and works as a team player.
Maintain a positive attitude and supportive working atmosphere.
Demonstrate integrity, accountability, flexibility, initiative, ingenuity, and professional conduct and appearance.
Accept and respond to constructive criticism and suggestions, and strive for self-improvement.
Adhere to organizational policies and procedures and arrive at work on time and as scheduled.
Demonstrate behavior that reflects the image of the institution.
Knowledge of common safety hazards and precautions to establish a safe work environment.

Nice To Haves

Medical terminology.
Two years of related clerical experience in a health care setting.

Responsibilities

Schedule appointments for Specialty Clinic providers.
Coordinate communications between patients and medical staff.
Mail required paperwork to patients before appointments.
Answer and screen telephone calls, take messages, and provide necessary information.
Strictly adhere to HIPAA, PHI, and confidentiality requirements.
Complete other duties as assigned.

Benefits

Medical, dental, and vision insurance available.
Pre-tax and Roth contributions.
Automatic 6% salary deferral upon employment.
Regular and matching contributions after one year and 1,000 hours worked.
Life, Accidental Death and Dismemberment Insurance; full-time coverage equals two times the employee's annual income.
Eligible employees may receive shift, weekend, and holiday differential pay.
On-site child care services.
Funeral leave.
Health Savings Account.
Dependent, Medical, and Limited Purpose Flexible Spending Accounts.
The Standard Group Insurance.
Discounted membership rate for MASA.