Holiday Hiring Event- Case Managers (Bilingual English/Spanish)

Urban Health Plan • Bronx, NY

5d • $45,560 - $45,560 • Onsite

About The Position

The Specialty Case Manager works at Urban Health Plan’s Family Health Centers in the Bronx. The role provides social assistance, general screenings to identify patients’ support-service needs, internal and external referrals, advocacy, and social services. The Case Manager greets patients, identifies their needs, and provides case-management assistance to assigned populations. The position also provides letters for patients related to matters such as public assistance, housing, IRS, and schools; supplies community-based resources based on site, department, or program needs; and advocates for patients seeking specific or specialized resources and services. The Case Manager works closely with departmental coordinators and team members to support patients and performs general casework responsibilities and additional duties as assigned.

This is an entry-level position requiring a bachelor’s degree in a related field and bilingual English/Spanish ability; previous experience is not required. The role is fully onsite in the Bronx, Monday through Friday, 8:00 a.m. to 5:00 p.m., with one hour off for lunch. Compensation is $45,560 based on 40 regular hours per week. The job description notes a possible January 2027 start date for individuals selected through the holiday hiring event.

Requirements

• Bachelor’s degree in Social Work, Psychology, Human Services, Health Education, or a related field of study.
• Bilingual English/Spanish required.
• No previous experience required; this is an entry-level case-management position.
• Team-player attitude and willingness to go the extra mile to support patients.
• Proficiency with Microsoft Office.
• Understanding of medical terminology and social work principles.
• Commitment to excellence and providing quality service to patients.

Responsibilities

• Greet patients and identify their needs.
• Provide social assistance and general screenings to identify support services needed.
• Provide case-management assistance to assigned patient populations.
• Make internal and external referrals and provide advocacy and social services.
• Provide patient letters related to public assistance, housing, IRS, schools, and other matters.
• Provide community-based resources according to site, department, and program needs.
• Advocate on patients’ behalf to obtain specific or specialized resources and services.
• Work closely with departmental coordinators and team members to support patients.
• Perform general casework responsibilities and additional duties as assigned.

Benefits

• Fully funded health insurance for the employee.
• 73.5% funded health insurance for the employee’s family.
• Dental, vision, and prescription coverage.
• $50,000 term life insurance.
• 401(k) retirement savings plan, including a 3% annual employer contribution.
• Paid vacation, personal time, sick time, and paid holidays, including the employee’s birthday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level