Bilingual Case Manager - (English/Spanish)

Bethany Christian Services USA•Indianapolis, IN

About The Position

Bethany Christian Services seeks a bilingual English/Spanish Case Manager to support children in transitional foster care, including refugee and immigrant youth. The role advances the agency’s Christian mission by helping ensure children are safe, supported, and connected through family. The Case Manager coordinates required services, maintains case documentation, leads treatment-team collaboration, supports foster parents, and connects families with community resources. Duties may vary based on program needs and include transporting clients and translating communications.

Requirements

  • Bachelor’s degree from an accredited college in Behavioral Sciences, Human Services, or a Social Services field.
  • Broad knowledge of social work principles, concepts, and methodology acquired through a bachelor’s-level degree.
  • Bilingual English and Spanish.
  • Excellent verbal and written communication skills.
  • Demonstrated clinical, therapeutic, and crisis intervention skills.
  • Ability to work independently and maintain a high level of confidentiality.
  • Ability to pass required medical examinations and fulfill essential job functions, including physical restraint of a resident.
  • Pass an annual TB test and document preference to receive or decline Hepatitis immunization.
  • Computer skills sufficient for essential functions, including knowledge of Microsoft Office Suite.
  • At least 21 years old, with a valid driver’s license and at least three years of driving experience in the United States to operate a vehicle on Bethany’s behalf.
  • Integrity and good moral character appropriate for providing care.
  • Relevant experience and/or qualifications to work with the clients, including clients with special needs, and proper training and licensing as necessary.
  • Proof of immunity to vaccine-preventable diseases transmitted by the respiratory route, including a complete primary TDap or Tdap vaccination series; if the series was completed in childhood, one Tdap dose in adulthood.
  • Medical examination results required by state licensing, including TB test results and immunization records.
  • Pass a Motor Vehicle Records check and maintain a reliable vehicle with proof of adequate insurance coverage.
  • Pass a criminal history screen, including state and local child protection agency registries.
  • Subscribe to and integrate the agency’s Statement of Faith, Mission Statement, and Commitment to Unity.

Nice To Haves

  • Child welfare and/or case management experience is strongly preferred.
  • Prior experience working with refugee and/or immigrant populations is preferred.
  • Mature and stable judgment and sensitivity to different cultures and the unique history of refugees.

Responsibilities

  • Complete a trauma-focused initial intake assessment within 24 hours of a youth’s arrival and help the youth feel safe and become oriented to the agency and foster home.
  • Ensure assigned youth receive required mental health, medical, recreational, educational, and other supportive services within program time expectations.
  • Maintain accurate, current information about foster children and comply with program and agency documentation and reporting requirements.
  • Lead the treatment team in conjunction with the youth’s therapist.
  • Participate in weekly staff meetings with the treatment team and stakeholders.
  • Attend, facilitate, and assist with ongoing education and support services for foster parents.
  • Meet weekly with a supervisor to consult on cases, review case plans and direction, and evaluate client participation and progress.
  • Co-lead education group sessions with educational staff.
  • Assist the licensing team in preparing foster families to support refugee and immigrant children.
  • Schedule at least monthly meetings with foster parents and foster children in the foster home and address concerns about service delivery.
  • Translate written and verbal communications for program clients and staff, as needed for bilingual services.
  • Communicate effectively with community agencies and individuals involved in service provision.
  • Attend internal and external training and apply new knowledge to services.
  • Attend and prepare for required court hearings, if applicable.
  • Transport clients as needed.
  • Stay informed about community resources and refer families for support as needed.
  • Stay current on agency, federal, and state regulatory requirements related to social services.
  • Participate in Bethany-sponsored events when required or requested, and complete other assigned duties.

Benefits

  • Training, professional development, and career growth opportunities.
  • Comprehensive medical, dental, and vision insurance.
  • 403(b) retirement plan with employer match eligibility.
  • Generous time off, including 11 paid holidays, PTO Your Way, paid parental leave, and separate sick and paid absence banks.
  • Education reimbursement for eligible employees.
  • Employee assistance and wellness program.
  • Employer-paid long-term disability and group term life insurance.
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