Specialty Beauty Advisor - Clinique

Ulta Beauty, Inc. • South Hill, WA

12d • Onsite

About The Position

The Specialty Beauty Advisor – Clinique (SBA – Clinique) maximizes sales in the Clinique brand, including color cosmetics, skincare, and fragrance. The advisor engages guests to understand their individual needs, assists with merchandise selection and purchases, and maintains store standards, including cleanliness and replenishment. The role represents Ulta Beauty and Clinique to guests and supports the Experience Manager through a focus on performance, people, and process. It requires a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge.

The advisor contributes to Clinique and store sales and clientele goals, provides personalized service and product recommendations, performs makeup applications and skincare analysis, supports appointments and in-store events, and builds customer relationships. The role also involves training, collaboration with store teams and Clinique brand partners, adherence to company and brand standards, replenishment and merchandising, inventory and shipment tasks, and loss prevention.

The position requires a flexible schedule that may include days, evenings, weekends, and holidays, and attendance at brand-sponsored trainings. Working conditions include frequent mobility and standing, bending, pulling, pushing, reaching, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. The pay range is $20.00–$30.00 per hour, with exact pay based on factors including education, qualifications, certifications, experience, level, shift, location, and business needs. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• High school diploma is preferred.
• Cosmetology or demonstrator license where required by state law.
• Demonstrates significant competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Able to work a flexible schedule including days, evenings, weekends, and holidays.
• Attend brand-sponsored trainings.

Nice To Haves

• Cosmetics artistry experience.

Responsibilities

• Meet or exceed Clinique brand sales and clientele goals and contribute to store retail and service sales, guest loyalty, omni-channel, and retail shrink goals.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products and services.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
• Build and maintain customer relationships, actively contact preferred customers, and follow up on guest inquiries.
• Inform guests about current promotions, events, and services.
• Stay informed about new and existing products and services, including relevant ingredients, benefits, and trends.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain relationships with Clinique brand partners through required trainings and execution of events and promotions.
• Collaborate with managers and associates throughout the store to help grow the business.
• Participate in ongoing brand and category training and professional development.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow the Ulta Beauty and Clinique dress code, including wearing brand assets as directed.
• Keep the assigned area replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
• Maintain store operational standards, merchandise, testers, demonstration stations, and cleanliness of assigned areas.
• Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing for Clinique.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off.
• Full-time positions are eligible for health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED