Specialty Beauty Advisor - Lancome

Ulta Beauty, Inc. • Sacramento, CA

1d • Onsite

About The Position

The Specialty Beauty Advisor – Lancôme maximizes sales for the Lancôme brand, including color cosmetics, skincare, and fragrance. The role engages guests to identify their individual needs, assists with merchandise selection and purchases, and maintains store standards such as cleanliness and replenishment. The advisor represents Ulta Beauty and Lancôme and supports the Experience Manager through sales and service performance, guest service and associate culture, and adherence to operating procedures and compliance standards. The position calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge.

The advisor meets brand and store sales and clientele goals, provides personalized guest service, performs makeup applications and skincare analyses, demonstrates products, books appointments, supports services and in-store events, and builds customer relationships through ongoing contact and follow-up. The role also involves participating in training, sharing loyalty program information, collaborating with store teams and brand partners, maintaining operational and presentation standards, processing merchandise and shipment, and following company policies and loss-prevention practices.

The position requires a flexible schedule that may include days, evenings, weekends, and holidays, as well as attendance at brand-sponsored training. Work involves frequent movement and standing, bending, pulling, pushing, reaching, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. The listed pay range is $20.00–$30.00 per hour. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• High school diploma preferred.
• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored training.

Nice To Haves

• Cosmetics artistry experience.
• High school diploma.

Responsibilities

• Meet or exceed Lancôme brand sales and clientele goals and contribute to store goals for retail and service sales, guest loyalty, omnichannel sales, and retail shrink.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
• Perform makeup applications, skincare analyses, and product demonstrations.
• Stay current on prestige training, industry trends, products, services, ingredients, and benefits.
• Book appointments and support services and in-store events that provide a strong guest experience and meet sales goals.
• Build and maintain customer relationships, maintain an active preferred-customer list, follow up on inquiries, and inform guests about promotions, events, and services.
• Contribute to an inclusive and collaborative environment and share information about the guest loyalty program, credit, and Ulta Beauty app.
• Maintain relationships with Lancôme brand partners by attending required training and executing in-store events and promotions.
• Collaborate with managers and associates to grow the business and participate in ongoing brand and category education.
• Follow Ulta Beauty policies, procedures, standards, and the Ulta Beauty and Lancôme dress code.
• Maintain cleanliness and operational standards in the Lancôme area, testers, demonstration stations, and other assigned store areas.
• Assist with merchandise resets, planograms, marketing displays, physical inventory, and shipment processing.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Maintain prompt, regular attendance and complete other assigned operational tasks.

Benefits

• Full-time positions are eligible for paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Part-time positions are eligible for dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED