Specialty Beauty Advisor - Lancome

Ulta Beauty, Inc. • Littleton, CO

12d • Onsite

About The Position

The Specialty Beauty Advisor – Lancôme (SBA – Lancôme) maximizes sales for the Lancôme brand, including color cosmetics, skincare, and fragrance. The role engages guests to understand their individual needs, helps them select and purchase merchandise, and maintains store standards, including cleanliness and replenishment. The advisor represents Ulta Beauty and Lancôme to guests and supports the Experience Manager through a focus on performance, people, and process. The position requires a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge.

The role includes achieving Lancôme sales and clientele goals, delivering personalized product recommendations and demonstrations, building customer relationships, and supporting appointments, services, events, and promotions. The advisor also contributes to a collaborative store environment, participates in training, follows company and brand procedures, maintains operational standards, and assists with merchandise and inventory tasks.

The schedule is flexible and may include days, evenings, weekends, and holidays. The work involves frequent mobility and standing, bending, pulling, pushing, reaching, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. The stated pay range is $20.00–$30.00 per hour. Eligible full-time associates may receive paid time off and health, dental, vision, life, and disability benefits; part-time associates are eligible for dental, vision, life, and disability benefits.

Requirements

• High school diploma is preferred.
• Cosmetology or demonstrator license where required by state law.
• Ability to demonstrate significant competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored trainings.

Nice To Haves

• Cosmetics artistry experience.
• High school diploma.

Responsibilities

• Meet or exceed Lancôme brand sales and clientele goals and contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
• Greet and engage every guest, personalize service, offer samples, and recommend complementary products and services.
• Perform makeup applications, skincare analyses, and product demonstrations.
• Stay current on prestige training and industry trends, products, and services, including relevant ingredients and benefits.
• Book appointments and support services, in-store events, promotions, and activities that deliver a strong guest experience and meet sales goals.
• Build and maintain customer relationships, keep active contact with preferred customers, and follow up on guest inquiries.
• Inform guests about store promotions, events, and services.
• Maintain prompt and regular attendance.
• Contribute to an inclusive and collaborative environment and support teammates, peers, and guests.
• Share information about the guest loyalty program, credit, and the Ulta Beauty app with guests.
• Maintain relationships with Lancôme brand partners by participating in required training and executing in-store events and promotions.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing brand and category training and professional development.
• Follow Ulta Beauty policies, procedures, standards, and the Ulta Beauty and Lancôme dress code.
• Maintain cleanliness and operational standards in the Lancôme area and other assigned areas, including testers, demonstration stations, salesfloor, restrooms, cashwrap, backroom, and break area.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates may receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED