Specialty Artist - MAC

Ulta Beauty, Inc. • Chino, CA

5d

About The Position

The Specialty Artist – MAC maximizes sales for the MAC brand, including color cosmetics, skincare, and fragrance, by identifying guest needs, assisting with merchandise selection and purchases, and maintaining store standards for cleanliness and replenishment. The role represents Ulta Beauty and MAC to guests and supports the Experience Manager through sales and service performance, guest service and associate culture, and adherence to operating procedures and compliance standards. It requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge.

The position delivers personalized makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations; builds guest relationships and a MAC clientele; supports services, events, promotions, and sales goals; and stays current on products, trends, training, and brand programs. It also helps maintain the MAC area and broader store operations, including replenishment, hygiene, displays, inventory, shipment processing, and loss prevention.

The role requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as attendance at brand-sponsored trainings. The work involves frequent mobility and standing, bending, reaching, pulling, pushing, twisting, continuous lifting or moving of up to 10 pounds, and continuous coordination and manipulation of objects. Pay is $20.00–$30.00 per hour. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits. Eligible associates may also earn overtime pay as required by law.

Requirements

• High school diploma is preferred.
• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns proactively and positively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored trainings.

Nice To Haves

• Cosmetics artistry experience.
• High school diploma.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omni-channel, and retail shrink.
• Build and maintain customer relationships by engaging existing guests, maintaining an active preferred guest list, and following up on inquiries.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products and services.
• Conduct professional-caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations according to MAC and Ulta Beauty standards.
• Study and practice skill certification requirements and complete appropriate skill sets within the specified time frame.
• Stay informed about promotions and marketing initiatives and inform guests about them.
• Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
• Keep informed about industry trends, products, and services, including their ingredients and benefits.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Share information about the guest loyalty program, credit, and Ulta Beauty app with guests.
• Maintain and update an active MAC clientele portfolio.
• Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trend information, and MAC programs and philosophies, including Back to MAC.
• Maintain relationships with MAC brand partners by participating in required training and executing in-store events and promotions.
• Participate in ongoing brand and category training to develop professionally and support MAC sales performance.
• Collaborate with managers and associates throughout the store to help grow the business.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow Ulta Beauty and MAC dress codes, including wearing brand assets as directed.
• Keep the assigned work area replenished, signed, and faced, and ensure testers are available and maintained according to hygiene standards.
• Maintain store and MAC operational standards, participate in the MAC recycling program, and maintain cleanliness in assigned areas.
• Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using company-provided technology and best practices.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions: paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Part-time positions: dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED