Specialty Artist - MAC

Ulta Beauty, Inc. • Houston, TX

3d • Onsite

About The Position

The Specialty Artist – MAC maximizes sales in the MAC brand, including color cosmetics, skincare, and fragrance, by identifying guests’ needs, assisting with merchandise selection and purchase, and maintaining store standards such as cleanliness and replenishment. The role represents Ulta Beauty and MAC to guests and supports the Experience Manager through sales and service performance, guest service and associate culture, and operational compliance. It requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge.

The artist delivers MAC and store sales and service goals, builds guest relationships and a preferred clientele, performs makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations, and supports appointments, services, and in-store events. The role also includes sharing product knowledge and promotions, participating in training, maintaining brand standards and the MAC work area, supporting store operations and inventory activities, and following policies and loss-prevention practices. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

• High school diploma is preferred.
• Cosmetology or demonstrator license where required by state law.
• Ability to demonstrate significant competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Professional-caliber makeup artistry skills and exceptional guest service.
• Ability to learn and communicate product knowledge.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

• Cosmetics artistry experience.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omni-channel, and retail shrink.
• Build and maintain guest relationships, maintain an active preferred guest list, and follow up on guest inquiries.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products and services.
• Conduct makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations to MAC and Ulta Beauty standards.
• Study and practice Skill Certification requirements and complete applicable skill sets within specified time frames.
• Stay informed about and communicate brand and store promotions and marketing initiatives.
• Book appointments and support services and in-store events that provide a strong guest experience and meet sales goals.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain and update an active MAC clientele portfolio.
• Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trend information, and MAC programs and philosophies, including Back to MAC.
• Maintain relationships with MAC brand partners through required training and the execution of in-store events and promotions.
• Participate in ongoing brand and category training and professional development.
• Collaborate with managers and associates to help grow the business.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow the Ulta Beauty and MAC dress code and wear brand assets as directed.
• Keep the assigned work area replenished, signed, and faced, and maintain testers according to hygiene standards.
• Maintain store and MAC operational standards, cleanliness, and participation in the MAC recycling program.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using provided technology and best practices.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.
• Attend brand-sponsored trainings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed