Specialty Artist - MAC

Ulta Beauty, Inc. • Gilroy, CA

13d

About The Position

The Specialty Artist – MAC maximizes sales for the MAC brand, including color cosmetics, skincare, and fragrance, by identifying guests’ needs, helping them select and purchase merchandise, and maintaining store standards for cleanliness and replenishment. The artist represents Ulta Beauty and MAC to guests and supports the Experience Manager through sales and service performance, guest service and associate culture, and adherence to operating procedures and compliance standards. The role requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge.

The artist delivers personalized makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations, while building guest relationships and supporting brand sales, appointments, and in-store events. They serve as an Ulta Beauty and MAC ambassador, participate in training, collaborate with store colleagues, and maintain operational and merchandising standards. The position includes flexible scheduling across days, evenings, weekends, and holidays, as well as frequent movement and standing during shifts and ongoing handling of objects up to 10 pounds.

Requirements

• High school diploma is preferred.
• Cosmetology or demonstrator license where required by state law.
• Ability to demonstrate significant competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored trainings.

Nice To Haves

• Cosmetics artistry experience.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omni-channel performance, and retail shrink.
• Build and maintain guest relationships, including an active preferred guest list, follow-up on inquiries, and a MAC clientele portfolio.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products and services.
• Conduct makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations to MAC and Ulta Beauty standards.
• Study and practice Skill Certification requirements and complete appropriate skill sets within specified time frames.
• Stay informed about promotions, marketing initiatives, industry trends, products, services, ingredients, and benefits, and communicate relevant information to guests.
• Book appointments and support services and in-store events that provide a strong guest experience and meet sales goals.
• Maintain prompt, regular attendance and participate in brand-sponsored trainings and ongoing professional education.
• Contribute to an inclusive environment and share information about the guest loyalty program, credit, and Ulta Beauty app.
• Represent Ulta Beauty and MAC to associates, brand partners, and guests by sharing product knowledge, makeup techniques, trends, and MAC programs and philosophies, including Back to MAC.
• Maintain relationships with MAC brand partners through training, in-store events, and promotions; collaborate with managers and associates to grow the business.
• Follow Ulta Beauty policies, procedures, standards, and the Ulta Beauty and MAC dress code.
• Keep the assigned work area replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
• Maintain store and MAC operational standards, cleanliness, and participation in the MAC recycling program.
• Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using provided technology and best practices.
• Protect company assets by following loss-prevention practices and providing guest service; complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED